Confessions of a frequent-flier program skeptic
Call me a frequent-flier program skeptic. I take a dim view of any scheme that promises you the world in exchange for all your business.
Call me a frequent-flier program skeptic. I take a dim view of any scheme that promises you the world in exchange for all your business.
Unbeknownst to Janice Sinclair, her sister in Spain is paying British Airways a change fee for the family’s airline tickets at the exact same time she is. It’s a double-billing — sort of. British Airways isn’t offering a refund. But should it?
Sue Allen and her husband, Dale, have been coming to the Walt Disney World Swan and Dolphin for years. “We love the convenience and location,” Sue says of Orlando resort hotel.
Having second thoughts about those new full-body scanners being used at airports by the Transportation Security Administration? The federal agency charged with protecting the nation’s transportation systems may want to take a second look — at you.
Yotel is a Japanese-style capsule hotel at London’s Heathrow airport. It won the Business Travel World Award for best accommodations — a fact that its managers repeat endlessly in their email signatures. But volcanic eruptions? Not their problem.
In part two of their interview with Transportation Secretary Ray LaHood, Christopher Elliott and Charlie Leocha explore the new tarmac-delay restrictions for airlines and pending rules for the disclosure of surcharges, such as baggage fees, that have spread through the airline industry.
Earlier this week, Spirit Airlines announced it would begin charging for carry-on luggage. That drew criticism from the Secretary of Transportation, who I interviewed on Wednesday. I wanted to give Ben Baldanza, Spirit’s chief executive, an opportunity to respond — and to explain the rationale behind charging for carry-on bags. Here’s our interview.
Spirit Airlines’ decision to begin charging passengers for carry-on luggage — and lowering some fares to a penny — has caught the attention of the federal government, as many predicted it would. In part one of our exclusive interview with Transportation Secretary Ray LaHood, we talk about fees, consumer protection and the future of airline service
Florida’s campaign to stop unlicensed travel insurance appears to be at a crossroads. State regulators yesterday sent a two-count notice.