New airline rules address tarmac delays, retroactive contract changes, disclosures
Our friends at the Transportation Department have unleashed a blizzard of airline rule changes on us this morning.
Christopher Elliott
Oops! Unredacted TSA manual released; “full review” underway by agency
The Transportation Security Administration is promising a “full review” after the release of an unredacted version of its Screening Management Standard Operating Procedures over the weekend.
Clear Airfares Act of 2009 aims to expose hidden fees and taxes
Ever wished there was a law that forces airlines to disclose all extras on their tickets? Right up front. While you’re shopping for flights.
With TSA air security, travelers are flying blind
The Transportation Security Administration likes to keep terrorists guessing. Apparently, it likes to keep travelers guessing, too.
Thank you! United fixes “last vacation” for terminal cancer patient
Here’s a heart-warming story for the Thanksgiving holiday: James Thomson and a longtime friend, who is suffering from terminal cancer, ran into trouble with their flights from San Francisco to Bali. One leg of Thompson’s flight was canceled, which threatened to end his friend’s final vacation.
Southwest Airlines strikes out in airline food survey; Continental tops the list
Airline food. No, that’s not the punchline to a joke.
Hawaiiana hotel forecloses, taking guest’s $2,541 deposit with it
The foreclosure crisis isn’t just affecting homeowners. It’s also hitting hotel guests.
It’s holiday travel time! You heard it here first!
Take your car in for a tuneup. Give yourself extra time if you’re flying. Oh, and it’s going to be one for the record books.
“CheapoAir bargain made my mother cry”
And they were not tears of joy at having found a bargain. Elizabeth Hutton’s mother, Mary Ellyn, bought a round trip ticket from Cincinnati to Tallinn, Estonia, with stopovers in Newark and Stockholm. But something was wrong with the reservation, and she had to pay for another flight.