This is a sick way to spend your vacation
What’s worse than being stricken with stomach flu on vacation? Maybe it’s being quarantined on a cruise ship with hundreds of other passengers suffering from the same illness.
Christopher Elliott
We gave up our seat on Spirit but they gave us nothing
Sarah Dragswiek and her family give up their airline seat in exchange for a promise of a refund and a voucher for a new ticket. But when the airline refuses to keep its word, what can they do?
Always check your order before you leave Popeyes
After a 45-minute wait, Mark Dixon gets the wrong order at a Popeyes restaurant in Buffalo. Just one problem: He doesn’t discover the mistake until he’s home.
The biggest complaint mistake you’ll ever make
If you have a gripe with a company — and let’s face it, at some point, everyone has a gripe with a company — here’s a cautionary tale about complaining.
Should my tour operator keep $8,471 to “cover” costs of a canceled tour?
Tia Millman and John Madsen were looking forward to a private tour of Tunisia and Kenya organized by Experience It! Tours last summer.
Problems abroad? Here’s how to get around a language barrier
When Air Dolomiti canceled Stefano Alberti’s recent flight from Florence to Munich because one of its planes broke down, he potentially faced what to many American travelers would be a tall obstacle: a language barrier.
What’s wrong with TSA airport security?
If airport security is so good, why do passengers feel so bad?
Help! Dell is holding my “hot” computer hostage
Geri Bain’s “hot” computer is missing in action. Why won’t Dell repair it? And why won’t it return her laptop?
Is this story a fake? 5 ways you can tell
Not a day seems to go by that I don’t receive an email that commends me for my “well-written” site and asks, “Do you accept sponsored content and if so, how much you charge?”
What to do when cruise insurance isn’t a “shore” thing
Like other cruise lines, Oceania’s optional but “highly recommended” insurance promises discerning passengers help “in the face of the unexpected.” But that’s not what happened when George Domino and his wife cruised from Stockholm to London last year and he suddenly developed a urinary tract infection.