Jacy Reese was just being polite when he offered to switch airline seats with a mother and her young son on a recent flight from Copenhagen, Denmark, to Toronto. But as the old saying goes, no good deed goes unpunished.
Cindy Mesaros has the perfect antidote to compulsive shopping.
After Lynne Viti and her husband’s flight is delayed, they file a claim for compensation. Then they file another one. Where is their check?
DirecTV promises Glenn Brasch a “free” baseball package. Then it charges him, and when he tries to cancel, it hits him with an early termination fee. Is there any way to untangle this mess?
You could almost hear a collective groan from the traveling public last week when United Airlines CEO Oscar Munoz promised a congressional hearing that his airline would “do better” in the wake of the David Dao dragging incident.
Better than what, exactly?
It’s one thing to preach about the virtues of traveling light. It’s quite another to practice them.
Kristin Long can’t use her Southwest Airlines vouchers because of a permanent medical condition. Can she get a refund?
Can we talk about entitlement?
Now that the dust has almost settled from United Airlines’ infamous passenger-expulsion incident, travelers are left with several important and largely unanswered questions about how this kerfuffle will change air travel — if it does at all.
Donald Trump is good for consumers. And not necessarily in the way you’d think. Undoubtedly without meaning to, the new president has created a class of consumers that will be more enlightened and harder than ever to rip off. If you’re reading this, you may be among them.
