Why won’t Celebrity Cruises cover my therapy bill?
After Marlene Nagy plunges off a waterfall, her cruise line agrees to cover medical expenses. But does that extend to her therapy bill?
Christopher Elliott
How to get better in Boulder, Colorado (and find time for a few turns)
Before my feet touched the ground, I knew something was wrong. I felt that familiar sore throat, the feverish chills, the body aches and fatigue.
I had the flu.
I rolled back into my bed at the Crowne Plaza in Denver and silently wondered, “How bad is this going to be?”
The answer came soon enough. Two of my kids — the indefatigable 11-year-old and the high-energy 13-year-old — were uninfected.
My hotel in San Juan closed after the hurricane. Why won’t American Airlines Vacations offer a refund?
Nona Novak’s vacation to Puerto Rico is disrupted when hurricane Maria shuts down her hotel. Why won’t American Airlines Vacations refund her trip?
Get out of my store! What to do when you’re denied service
When Arlene Morzinsky tried to check in for her recent JetBlue Airways flight to New Orleans, the airline told her that her business wasn’t welcome.
What to do when you need more than travel insurance
If you’ve shopped around for travel insurance, maybe you’ve stumbled across something that looks a lot like insurance, works a lot like insurance, but isn’t quite insurance.
Hotels offer perks if you book direct. But should you?
Skip your travel agent and those comparison booking sites. That’s what more hotels want you to do, and they’re pulling out all the stops to persuade you to do it.
But should you?
Check out these sites for objective travel insurance information
Elaine Karlson is planning a vacation to Cooperstown, N.Y., to visit the National Baseball Hall of Fame and to watch her grandson compete in a baseball game. And she’s worried.
First, there’s the price difference between the refundable airline tickets and the nonrefundable ones — the refundable ones are three times as expensive. There’s also the question of what to do if she and her husband have to cancel.
Instead of paying extra for the less restricted ticket, she’s considering travel insurance.
Why Crested Butte is Colorado’s most serious ski resort
Crested Butte is Colorado’s most serious ski resort.
Seriously challenging, seriously scary — and seriously fun.
The mountain’s almost-vertical, double black diamond runs, most of them accessible from a T-bar lift, are in a class by themselves. (A T-bar? Haven’t seen one of those in years.) These slopes will put the fear of God in you even if you’re a lifelong skier.
WOW Air, where’s my compensation for that 14-hour delay?
After a 14-hour delay on WOW Air, Rachael Lopez thinks she’s entitled to some compensation. WOW disagrees. Who’s right?
Treated badly by the TSA? Get in line
TSA agents are getting ruder, and it’s time to do something about it. So say an increasing number of air travelers, citing their own experiences of being harassed and harangued by the screeners who are supposed to be helping them.