What to do when your airline tells you to shut up
Ryan Ludtke’s family vacation in Fort Myers, Fla., ended on a bad note when they flew back to Chicago on Spirit Airlines.
Christopher Elliott
A stolen West Point class ring, and all I get from my hotel is an excuse?
There’s been a lot of talk about stolen property in hotels — see last week’s story on the safe removed from a Radisson room — and today’s case presents us with a similar problem.
The inn’s owners are out — why won’t they waive my cancellation penalty?
Here’s a case I’ve been mulling for a few days. It involves a highly-rated bed and breakfast, a loyal customer and an unwelcome change.
Who’s afraid of a bomb-making barista?
Timing was never the TSA’s thing.
What happened to the great American road trip?
It happened just after sunrise a few weeks ago, as we navigated a narrow two-lane highway between Santa Fe and Santa Rosa, N.M., in our family sedan.
Where does the clever hotel wordplay cross the line?
The surcharged seemed like nothing to Andy Fixman — a “trivial amount” he says. But it meant everything to him.
Worst upgrade ever — how about a refund?
It’s a six-hour flight from Honolulu to Phoenix, so when a US Airways agent offered Blair Fell an upgrade to first class for just $350, he jumped at the opportunity.
Their valuables disappeared from the hotel safe — and so did the hotel safe
How safe is the safe in your hotel room? If you’re Steve DeLucia, not as safe as you think.
The truth about TSAs lines — and lies
PR disasters are nothing new to America’s least-loved federal agency. But after a particularly bad week, it’s worth paying attention to how the agency reacts when things go horribly wrong.
Does TripAdvisor have a problem with fake reviews?
Who is hunnyb62?