American Airlines promises Joseph Muskovich compensation for a lengthy flight delay. But despite repeated promises, it never pays. How can he get American Airlines to honor its promise?
Travel insurance is supposed to help you when things go wrong — not get in the way. But for Lee Aubry, travel insurance became a major problem when it presented her with an insurmountable paperwork obstacle.
Jan Howell is afraid of the water levels this summer.She’s booked on a Danube riverboat cruise, and she’s concerned that the water levels won’t be high enough for the ship. That could turn her cruise into a bus tour — or even cancel it. Months of careful planning would go down the drain.
Can an airport be sustainable? Before you answer that question, step outside any terminal and catch a whiff of burning jet fuel — a searing, earthy odor that reminds you air travel is one of the most carbon-intensive industries on the planet.
Cole Juchems thinks he’s earned a $350 credit from American Express after meeting the spending requirement on his platinum card. But Amex says he’s $3.47 short and refuses to give him the credit. Is he out of luck?
Douglas Berry books a Princess cruise online and pays for the fare and travel insurance with his credit card. But then Princess cancels his cruise — and then charges him a $3,718 cancellation fee. Can it do that?
Is Jan Goodwin too old to rent a car from Priceline? According to the company, the answer is no. Wait, I mean yes.
Sarah Morris used to love riding an e-scooter. Until her accident.
When Ashley Hampton traveled to New Orleans recently, she worried about security.
When her HP desktop computer stops working, Janet Fried contacts Best Buy for help. But her Total Tech Support contract turns out to not be as comprehensive as she thought. Can she get her computer repaired?
