Travel insurance claim denied? Here’s how to turn a “no” into a “yes”
If your travel insurance claim is denied, try these insider strategies for a successful appeal. You may be able to get your money back.
Advocacy
These tales are from our consumer advocacy files. If you’re a consumer with a problem with a company, you can contact us for help as well.
Can American Airlines find my missing Apple AirPods?
When Nancy Allen lost her Apple AirPods on an American Airlines flight from London to Chicago, she thought they were gone forever. Allen didn’t discover that the $169 earbuds were missing until the day after she landed, by which time it seemed too late.
How to get a refund from Ticketmaster
How do you get a refund from Ticketmaster? For Jennifer Hu and her husband, the answer is: You can’t.
Will Viking cover her airfare cost after a surprise portable oxygen problem?
Are portable concentrators are allowed on planes? One couple on a Viking Cruise found the answer the hard way: not necessarily.
My kitchen cabinets are peeling! Can Home Depot customer service help?
Joslin Leasca’s kitchen cabinets are peeling, and she wants Home Depot customer service to refund the $17,822 she paid for them.
This is how not to get Hertz car rental Five Star status
How do you get Hertz car rental Five Star status, and how do you make it stick? What can you do when you reach status, but the company won’t recognize it?
This Samsung dishwasher keeps breaking — can I get a refund now?
Jason Blanke’s Samsung dishwasher is less than three years old, but it’s ready for the junkyard. It’s leaky, it won’t run, and Blanke’s best efforts to fix the appliance have gone down the drain. But is he entitled to a refund?
Airbnb price change after booking: Can they charge more for fewer days?
Marcia Murphy expected a price change from Airbnb when she dropped one day from her weekend stay at a rental in Charlotte. And that’s exactly what she got. Airbnb charged her an extra $22. Wait, what? Why would you pay more for fewer days? The answer is: Airbnb math. (Also known as airline math.)
