Icelandair is Iceland’s largest air carrier and is headquartered at Reykjavik Airport in Reykjavik.
Icelandair offers a contact form and live chat function for customer service.
What you need to know about Icelandair
We receive occasional complaints about Icelandair. The company changed this customer’s flights, but now refuses to refund her. This customer received a surprise upgrade, but was later charged for it.
How to resolve a problem with Icelandair
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Icelandair North America
1900 Crown Colony Drive
Quincy, MA 02169
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Icelandair mailing address
Reykjavik Airport
101 Reykjavik, Iceland
https://www.icelandair.com/
Icelandair social media channels
Icelandair executive customer service contacts
Primary Contact
Sylvia Olafsdottir
Chief Customer Officer
Reykjavik Airport
101 Reykjavik
Iceland,
[email protected]
+354 5050300
+44 2078741000 HQ
Secondary Contact
Jens Bjarnason
Chief Operating Officer
Reykjavik Airport
101 Reykjavik
Iceland,
+1 354 505 0377
+44 2078741000 HQ
Chief Executive
Bogi Nils Bogason
Chief Executive Officer
Reykjavik Airport
101 Reykjavik
Iceland,
[email protected]
+354 5050300
How to get professional help with your Icelandair problem
If you need help with Icelandair, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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