Gordon Houston prepaid $97 for a rental car in Cancun through Hotwire — a rate that was supposed to include all required fees. But then his car rental company, Europcar, added a mandatory insurance charge to his bill, leaving him with a $268 bill.
Who pays?
In the short term, Houston shelled out the extra money. But [...]
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MEXICO
Carla Hill thought she’d found an unbelievable rate at the El Dorado Royale & Spa in Playa del Carmen, Mexico, through RCI: one week for $189.
Carla Baker’s 85-year-old father was seriously injured while vacationing in Puerto Vallarta, Mexico. Good thing he’d bought an insurance policy through Access America, which covered his hospitalization and medical evacuation. Actually, not so good.
Philip Getson thought he’d have to pay $270 for his Hertz rental in Cancun. He though wrong. His final bill came to a shocking $1,227.
When it comes to online booking horror stories, Lisa O’Brien deserves an award. The online agency and airline that tried to help her does not.
One of the most common swine flu-related questions I’ve been getting relates to rescheduled cruises. Many cruise lines are diverted their ships to avoid Mexican ports. What if you don’t want to go? Should you be able to get a refund?
If you’re nervous about the recent swine flu outbreak and want to cancel an upcoming vacation to Mexico, you might want to read this before calling your travel agent.
Donald Dinsmore’s daughter and son-in-law cancel their Mexico trip and are promised a refund by Apple Vacations. But even though they bought cancellation insurance, they’re only being offered a fraction of the price they paid. What can they do?
The all-inclusive Mexico vacation fax scam is nothing new. Is this one — or not?
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