Nancy Schmuhl thought she’d paid for her American Airlines tickets. But the airline had one last bill for her: A $20,000 invoice for “certain fraudulent bookings” she is alleged to have made.
FRAUD
They promised Hans Slatosch the world. Literally.
Remember Prime Travel protection, the Colorado travel insurance company that shut down amid allegations it sold unlicensed policies? Turns out it’s not dead yet.
Steve Kaufer is the founder and chief executive of TripAdvisor — a site that made headlines recently when it warned that some of its hotel reviews might have been manipulated. I asked Kaufer about the site, the credibility of user-generated reviews, and the future of social media.
Florida’s Department of Financial Services has confirmed it is investigating travel agencies that sold insurance underwritten by Prime Travel Protection, a Colorado company that filed for bankruptcy protection last month and left thousands of travelers uninsured.
Southwest Airlines is the top air carrier in the United States. No, wait, it’s American Airlines. Hang on — make that Virgin America. The best hotel? The Peninsula Chicago. No, no. It’s The Waldorf Astoria in New York.
Elliott is consumer advocate 
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