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FRAUD

Remember Prime Travel protection, the Colorado travel insurance company that shut down amid allegations it sold unlicensed policies? Turns out it’s not dead yet.

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Steve Kaufer is the founder and chief executive of TripAdvisor — a site that made headlines recently when it warned that some of its hotel reviews might have been manipulated. I asked Kaufer about the site, the credibility of user-generated reviews, and the future of social media.

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Florida’s Department of Financial Services has confirmed it is investigating travel agencies that sold insurance underwritten by Prime Travel Protection, a Colorado company that filed for bankruptcy protection last month and left thousands of travelers uninsured.

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Southwest Airlines is the top air carrier in the United States. No, wait, it’s American Airlines. Hang on — make that Virgin America. The best hotel? The Peninsula Chicago. No, no. It’s The Waldorf Astoria in New York.

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