American Cruise Lines, Inc.

American Cruise Lines, Inc. was founded in 1991 and is based in Guilford, Connecticut. It provides small ship and river boat cruises along the inland waterways, sheltered harbors, and rivers of the United States. American Cruise Lines also owns Pearl Seas Cruises.

741 Boston Post Road
Suite 200
Guilford, CT 06437

Phone Contacts

Main: (203) 453-6800
Toll Free: (800) 460-4518
International: (203) 458-5700

Service is provided seven days a week.

Email Contacts

Customer Service Resources

Customer service is provided 7 days a week at (800) 460-4518.  There is no “complaint department” but the people in customer service will try to direct your call to the appropriate person.

Ask for the sales manager for your region of the country or Paul Taiclet, director of hotel operations.

Social Media Contacts


Executive Contacts

Primary Contact
Susan Shultz
Director of Sales
741 Boston Post Road
Suite 200
Guilford, CT 06437

Secondary Contact
Timothy Beebe
Vice President
741 Boston Post Road
Suite 200
Guilford, CT 06437

Chief Executive
Charles A. Robertson
Chairman and CEO
741 Boston Post Road
Suite 200
Guilford, CT 06437

Last updated: January 29, 2020.

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