A neighborhood grocer for more than 100 years, Stop & Shop offers a wide assortment with a focus on fresh, healthy options at a great value. Stop & Shop’s GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries every time they shop It has a customer service responsiveness rating of 3 out of 5.
Martin’s Food Markets is a chain of supermarkets operating in Maryland, West Virginia, Pennsylvania, and Virginia. It has a customer service responsiveness rating of 3 out of 5.
Trader Joe’s, named after its founder Joe Coulombe, is a privately held chain of 474 stores nationwide in 43 states and in Washington, D.C. It has customer service responsiveness rating of 3 out of 5.
Wegmans is a regional supermarket chain with 90 stores: 46 in New York, 17 in Pennsylvania, nine in New Jersey, 11 in Virginia, eight in Maryland, and six in Massachusetts. It is is a family-owned company, founded in 1916, headquartered in Rochester, NY. It has customer service responsiveness rating of 3 out of 5.
SuperValu is a grocery supplier through a network of about 3,000 company-owned, franchised, and independently owned stores across the country. It has a customer service responsiveness rating of 3 out of 5.
Meijer is a family-owned American company that began during the Great Depression when Hendrik Meijer, and his 14-year-old son, Fred, fulfilled a need in the community. It has a customer service responsiveness rating of 3 out of 5.
The Kroger Company is an American supermarket chain. It is the largest supermarket chain in the United States Kroger operates 2,782 supermarkets and multi department stores in 35 states. The company is based in Cincinnati, Ohio. It has a customer service responsiveness rating of 3 out of 5.
CVS Health is an American retailer and health care company. CVS Health operates CVS Pharmacy, Longs Drugs, and Navarro Discount Pharmacies stores. It also operates Caremark (a pharmacy benefit manager), mail order and specialty pharmacies, and an online pharmacy (CVS.com). A retail-based health clinic, MinuteClinic, is another subsidiary. CVS Health is headquartered in Woonsocket, Rhode Island. It has a customer responsiveness rating of 3 out of 5.
The GIANT Company is omni-channel grocery retailer with stores in Pennsylvania, Maryland, Virginia and West Virginia. It has a customer service responsiveness rating of 3 out of 5.
Peapod LLC is an online grocery delivery service. The company is based in Skokie, Illinois. Peapod is a wholly owned subsidiary of Ahold Delhaize (based in The Netherlands). It has a customer service responsiveness rating of 3 out of 5.
