I survived a week in this “charming” Airbnb. Here’s what I learned

It’s 2 a.m. and it’s 49 degrees in my bedroom. I wrap myself in a cover and hobble through a pitch-black living room, feel my way past the tiny kitchen, and jab the thermostat in the hallway.

50 degrees, it lights up. Read more “I survived a week in this “charming” Airbnb. Here’s what I learned”

Hello, relaxation? Not with this Booking.com reservation

Vivian Mello’s vacation rental in Maui is uninhabitable. So why won’t Booking.com refund her money? Read more “Hello, relaxation? Not with this Booking.com reservation”

Vacation rentals have no standards, but maybe they should

Before you rent another vacation home, listen to Tim Kerin’s story.

When Kerin, a small-business owner from Damascus, Md., recently rented a home through a no-name rental agency in Costa Rica, he noticed something peculiar: The generous floor-to-ceiling glass window in the master bathroom offered a commanding, but somewhat compromising, view of the Pacific Ocean from the toilet seat. Read more “Vacation rentals have no standards, but maybe they should”

Hotel or vacation rental? New site says: How about both?

When Sandra Sabatini booked a short-term rental apartment in Vancouver this summer, she got more than she bargained for.
Read more “Hotel or vacation rental? New site says: How about both?”

Worst. Vacation. Rental. Ever.

Somewhere between hauling a month’s worth of groceries and luggage up four flights of stairs and into a shoebox-size urban rental apartment and discovering the spider nesting in the bedsheets, I happened to brush my hand across my face. Read more “Worst. Vacation. Rental. Ever.”