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Elliott Report

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TRAVEL

Sorry, your travel insurance doesn’t cover mother-in-law’s death

January 22, 2024September 20, 2012 by Christopher Elliott

It’s been a while since I mediated travel insurance claim, and at first glance, Dennis Puskaric’s looked like a slam-dunk

Categories Commentary

Do I deserve a refund for the apartment rental from hell?

January 22, 2024May 7, 2012 by Christopher Elliott

Maybe Patsy Chan should have known better than to rent a room using AirBnB. After all, she works for a hotel, and in a high-profile position at that. It’s no secret that a reservation on this startup site is a hit-or-miss-proposition.

Categories Commentary

Is this a scam? “US Airlines” is offering me two roundtrip airline tickets

January 22, 2024April 16, 2012 by Christopher Elliott

The offer looked legit to Richard Clarke — well, almost.

Categories Commentary

Who’s responsible for the scam epidemic?

January 22, 2024March 13, 2012 by Christopher Elliott

For the 12th year in a row, ID theft is the number-one complaint to the Federal Trade Commission, the agency announced last week.

Categories Commentary

A broken Disney Vacation Club promise?

January 22, 2024November 4, 2011 by Christopher Elliott

David Willard is offered help with making a booking at a Disney Vacation Club — a promise Disney reneges on after his salesman goes on medical leave. Is there any way to get Mickey to keep his word?

Categories The Travel Troubleshooter

Another tax on air travelers? It’s nonsense

January 22, 2024October 23, 2011 by Christopher Elliott

Rochelle Peachey is no stranger to high taxes and fees on airline tickets. A frequent flier between Miami and London, she routinely sees government charges that double the price of her ticket.

Categories The Navigator

Ridiculous or not? Going out of your way to avoid planes

January 22, 2024September 7, 2011 by Christopher Elliott

We’re a nation of drivers, no doubt about it.

Categories Commentary

The travel industry moves to preempt customer complaints

January 20, 2024April 3, 2011 by Christopher Elliott

When Jason Plott’s Western Caribbean cruise was delayed because of dense fog in Galveston, Tex., earlier this year, Carnival offered two possible resolutions before casting off: Either a full refund or an abridged cruise, which included an onboard credit and a discount off a future vacation.

Categories The Navigator

This is not a travel blog, it’s a …

January 20, 2024March 6, 2011 by Christopher Elliott

Let me start by saying this isn’t my site, even though it bears my name. It’s yours.

Categories Commentary

Don’t get scammed! 4 cons that target travelers – and how to spot them

January 19, 2024February 3, 2011 by Christopher Elliott

Nancy Miller considers herself an experienced traveler, so on a recent trip to Bangkok, the last thing she thought she’d get suckered by was a scam aimed at gullible tourists.

Categories Commentary
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