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Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
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    • On Travel
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    • The Travel Troubleshooter
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TRAVEL ADVICE

We canceled our Canadian vacation. Why is our travel insurance claim delayed?

May 19, 2025 by Christopher Elliott

Last year, Liesel Dreisbach-Williams and her husband, Roger, planned an epic adventure from Vancouver to Toronto by train. But when Roger’s health took a turn for the worse, the adventure turned into an epic misadventure — an endless series of emails with MSH, their travel insurance company.

Categories Advocacy
This summer, safeguard your checked luggage with essential tips from travel expert Christopher Elliott. Discover strategies to prevent theft, such as using TSA-approved locks, tracking devices, and smart packing techniques. Learn how to report pilfered luggage promptly and consider alternative luggage services to ensure your belongings arrive safely.

Pro tips for keeping your checked luggage safe when you fly this summer

May 18, 2025May 17, 2025 by Christopher Elliott

Eamonn Turley lost his laptop charger and designer sunglasses on a recent flight from Dublin to New York. 

Categories Safe Travels
As airlines tighten carry-on luggage rules, travelers face new challenges. Eddie Cannon's experience with Delta highlights the growing scrutiny. Discover essential tips for packing smarter, complying with regulations, and avoiding extra fees. Learn how to navigate the changing landscape of airline carry-on policies for a smoother travel experience.

Airlines are getting stricter about carry-on luggage. Here’s what to do about it.

May 12, 2025May 11, 2025 by Christopher Elliott

Are airlines tightening their carry-on luggage rules? Passengers like Eddie Cannon believe the answer is “yes.”

Categories On Travel
After Steve Eliason booked a hotel near Glacier National Park, he faced a $169 charge when the hotel closed unexpectedly due to the owner's labor. Frustrated with Hotels.com, he sought help. Learn how he navigated the situation and ultimately secured a refund for his canceled reservation.

How to get a refund after a hotel closure: My $169 battle with Hotels.com

May 8, 2025May 7, 2025 by Christopher Elliott

Steve Eliason cancels a hotel booked through Hotels.com after the owner goes into labor and closes the property. But Hotels.com still charges him for the room. What happens when a third-party booking site fails to honor a cancellation?

Categories The Travel Troubleshooter
Paying extra for an airline seat assignment can feel like a money grab, yet it may be necessary for comfort. While many travelers opt to skip the fees, understanding when to pay for a preferred seat can enhance your travel experience and save you from unnecessary stress during flights.

Should you pay extra for an airline seat assignment?

May 5, 2025May 4, 2025 by Christopher Elliott

Is it worth paying extra for a seat assignment on a flight?

Categories On Travel
Unconventional Thanksgiving travel advice.

I never thought I’d give this Thanksgiving travel advice

November 29, 2024November 26, 2024 by Christopher Elliott

I’ve covered every Thanksgiving for the last three decades as a travel journalist. But this holiday is different — and it’s made me offer Thanksgiving travel advice I never expected.

Categories Commentary
Airport terminals are getting bigger, and for many travelers, that means longer walks to the gate. From navigating massive hubs like Dallas and Istanbul to finding shortcuts and avoiding heavy luggage, there are ways to make the journey easier. Comfortable shoes, extra time, and even booking a nonstop flight can help minimize stress. But for some, like frequent traveler Dave Dzurick, these extended hikes are a travel nightmare. This guide will help you prepare for long treks through the terminal, whether you're up for the challenge or need a little extra help.

It’s a long, long walk through the airport. Here’s your survival guide.

April 13, 2025October 27, 2024 by Christopher Elliott

Don’t forget to pack your hiking shoes this holiday travel season, because you’re going to need them more than ever.

Categories On Travel
This fall, travelers are making some huge mistakes. Whether it's misjudging crowds, forgetting to budget, or packing for the wrong weather, these errors can turn a relaxing trip into a stressful one. Experts say fall travel is unpredictable, with busy weekends, rising prices, and unexpected weather. Even seasoned travelers like Kevin Mercier, who found himself stranded in the French countryside, aren't immune. But with a little planning, you can avoid these pitfalls and have a great fall trip. Just don’t forget your jacket!

5 really stupid travel mistakes you have to avoid this fall

November 24, 2024October 13, 2024 by Christopher Elliott

Traveling somewhere this fall? Better check your assumptions along with your baggage.

Categories On Travel
Ever heard of destination dupes? They're like knockoff designer bags—convincing from afar, but disappointing up close. From Atlantic City being pitched as Las Vegas to Buenos Aires as Paris, it’s all a gimmick. Every place is unique, and Windstar travelers know the real joy of travel is exploring authentic experiences, not imitations. So instead of following a TikTok trend, take control of your travel narrative and discover something truly special. In the world of travel, there’s no substitute for the real deal. Don’t get duped.

Planning a trip? Don’t get destination-duped

October 19, 2024September 22, 2024 by Christopher Elliott

If you see a lot of long faces in places like Atlantic City, Buenos Aires or Disney World in Orlando, then you have a good eye. Some of these poor travelers have been destination-duped.

Categories On Travel
When traveling, saying the wrong thing can quickly lead to poor service. Businesses claim to offer excellent customer care, but their employees, being human, may react negatively if you disrespect them. Say something like "Do you know who I am?" or "I'll sue," and you might find yourself with the worst seat or service available. To avoid this, it’s crucial to say things calmly, stick to the facts, and treat employees with respect. A friendly word can go a long way in ensuring a better travel experience.

Traveling? Here’s what to say if you want to get the worst treatment — guaranteed!

December 2, 2024September 8, 2024 by Christopher Elliott

It’s easy to get treated like a second-class citizen when you travel: Just say the wrong thing. That’s an undeniable fact that people are rediscovering during the busiest year in the history of modern travel.

Categories On Travel
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