The ultimate guide to booking a tour in 2025
Booking a tour is supposed to make your trip easier. It would have definitely helped Howard Leight avoid the panicked moment when he thought he would miss his flight from London to Philadelphia.
TOUR
A little confused about my Groupon credit
Sue Tomita loses $200 when Groupon fails to redeposit her credit into the right account. Can it just keep her money?
Should my tour operator keep $8,471 to “cover” costs of a canceled tour?
Tia Millman and John Madsen were looking forward to a private tour of Tunisia and Kenya organized by Experience It! Tours last summer.
Keep us posted on that refund
American European Travel’s nine-day ancient Turkey tour looked like the perfect birthday gift for David Olson’s wife, Barbara. With stops in Istanbul, Ephesus and Pamukkale, it fulfilled a lifelong dream of visiting the old Ottoman Empire.
Will travel insurance cover my missed tour?
Carolyn Cluff’s husband is injured in Portugal and he misses part of his tour. Now their travel insurance company is balking at paying their claim, even though their policy should cover them. How does she persuade the insurance company to reconsider?
Should travel companies be allowed to practice age discrimination?
Gordon White is 79. Kevin Chang is 24. Both recently tried to rent cars but ran into trouble because of their age.
A $500 voucher for a missed riverboat cruise? You’ve gotta be kidding!
Some cases are resolved quickly. Some aren’t. Sheila Drezner Freedman’s problem with Tauck dates back to February 2010, and although the high-end tour operator thinks it is closed, she’s still fighting.
Is this enough compensation? They canceled my Egypt tour, but all I get is a credit?
When an airline cancels a flight, you’re entitled to a refund. When a hotel turns you away, you get your money back. Same thing when your cruise is canceled or your car rental company doesn’t have the vehicle for which you prepaid.