There’s no smoke in my hotel room, so what’s this $250 charge?
When Samantha Armstrong sees a $250 charge on her hotel bill, she’s told it’s because she smoked in her room. Just one small problem: Armstrong doesn’t smoke.
When Samantha Armstrong sees a $250 charge on her hotel bill, she’s told it’s because she smoked in her room. Just one small problem: Armstrong doesn’t smoke.
Recently received a $50 “other” charge when I rented a car. Trying to find out why the charge, I received no reply from Hertz.
When Michelle Palenschat books a room through Hotwire, she ends up in a smoking room. Can the company do that?
Debbie Rosenkranz books a non-smoking room at a Days Inn hotel. But when she arrives, she’s offered a smoking room. Does the hotel owe her anything?