Rudeness runs rampant for travelers. Is it your fault?

It was a random thought at the end of a recent column about unfriendly TSA agents. “I wonder if the rude agent is a reflection of an even ruder traveler,” mused David Kazarian, a pharmacist from Tampa.

It started a debate with a real purpose. Read more “Rudeness runs rampant for travelers. Is it your fault?”

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Home Depot called me “extremely offensive” epithet — where’s my apology?

The first thing Azam Syed wanted me to know is that his name is Azam — not “fgt” or “faggot,” which he claims Home Depot called him in writing. Read more “Home Depot called me “extremely offensive” epithet — where’s my apology?”

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Should I turn down cases because of an entitled attitude?

It’s been a busy summer for travel complaints. A little too busy.
Read more “Should I turn down cases because of an entitled attitude?”

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“You should all die”

Not the friendly skies. / Photo by wbav - Flickr
Bad flight stories are a dime a dozen, but every now and then, I get one that rises above the others. Like Michelle Vazul’s.
Read more ““You should all die””

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Where do TSA agents learn their bad manners?

If you’ve ever been browbeaten, barked at or belittled by a TSA agent — and let’s be honest, who among us hasn’t? — then you’ve got a friend in Sen. Harry Reid (D.-Nev.).
Read more “Where do TSA agents learn their bad manners?”

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