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REVENUE

That's what I did when I heard from Nicholas Gilbert, who just wanted to sit next to his wife on an upcoming American Airlines flight.

Should airlines charge more for a seat assignment?

January 26, 2024June 2, 2014 by Christopher Elliott

… Read more

Categories Case Dismissed
How do you know if hotels have gone too far with fees? When Jay Sorensen complains about them. Have hotels taken their fees too far?

Have hotels taken their fees too far?

January 23, 2024March 3, 2013 by Christopher Elliott

… Read more

Categories The Navigator
To get an idea where this nonsense with hidden fees is headed, consider what just happened at Ticketmaster.

Ticketmaster on hidden fees: “We get it” — is the travel industry next?

January 25, 2024August 24, 2010 by Christopher Elliott

To get an idea where this nonsense with hidden fees is headed, consider what just happened at Ticketmaster.

Categories Commentary

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