Just say no: If travelers refused to pay fees

If enough travelers stopped paying the travel industry’s infuriating surcharges and fees, would the unwanted add-ons simply disappear? Would extra charges for checked luggage, ticket change fees and mandatory hotel resort fees vanish into thin air? Read more “Just say no: If travelers refused to pay fees”

These are the most outrageous travel fees

The travel industry seems to always have its hand out — sometimes literally. Read more “These are the most outrageous travel fees”

Help, my favorite hotel turned into a Hilton — and it charges hefty resort fees

When Mehmet Ertem’s favorite hotel was reflagged as a Hilton, it promised to be be better than ever. Instead, Ertem found a surprise on his bill — and it was anything but an improvement. Read more “Help, my favorite hotel turned into a Hilton — and it charges hefty resort fees”

Hyatt resorts to a fee refund without me even asking

Is a separate, mandatory hotel fee really a fee?

A popular Chesapeake Bay Hyatt in Cambridge, Md., claimed it was when the Good News Guy himself recently stayed there to participate in a hosted professional workshop. Read more “Hyatt resorts to a fee refund without me even asking”

Hotels love this new bill. Guests? Not so much.

The hotel industry is celebrating a big win after the recent introduction of the Stop Online Booking Scams Act of 2016 in the Senate.

Read more “Hotels love this new bill. Guests? Not so much.”