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Elliott Report

Elliott Report

  • About
  • Features
    • Advocacy
    • Problem Solved
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    • The Travel Troubleshooter
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    • Elliott Advocacy
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REFUNDS

Elizabeth Moeck has tickets to see David Foster in concert, but the show gets canceled during the pandemic. What happened to her refund?

Hey Ticketmaster, where’s the refund for my David Foster concert tickets?

May 10, 2023 by Christopher Elliott

Elizabeth Moeck bought tickets for the David Foster Hitman Tour in 2019, but the performance was canceled because of the pandemic. Why won’t Ticketmaster refund her tickets?

Categories Featured, Problem Solved

Why are travel refunds taking so long now?

May 5, 2023April 26, 2023 by Christopher Elliott

If you’ve tried to get a refund from an airline, hotel or cruise line lately, then you probably know that you have to pack your patience and prepare for an adventure. Or maybe I should say, a misadventure.

Categories On Travel
Krista O'Brien accidentally pays $449 extra for her checked luggage on an Aer Lingus flight. Why won't the airline help her undo the mistake?

I paid Aer Lingus for extra luggage I didn’t need. Can I get a refund?

April 4, 2023 by Christopher Elliott

Krista O’Brien accidentally pays $449 extra for her checked luggage on an Aer Lingus flight. Why won’t the airline help her undo the mistake?

Categories The Travel Troubleshooter
Julie Duteau noticed something strange on her last two phone bills: a surprise $10 fee for a "modem lease." Problem is, she already owns her modem.

This surprise fee made her phone bill skyrocket

April 22, 2023March 18, 2023 by Christopher Elliott

Julie Duteau noticed something strange on her last two phone bills: a surprise $10 fee for a “modem lease.” Find out how to avoid unwanted surcharges like this on your bill.

Categories Advocacy

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