REFUND
Lufthansa screwed up my flights to India. Do I deserve compensation?
Emily Weir wants compensation from Lufthansa after her flights from New York to Delhi are delayed and rerouted. But Lufthansa won’t pay her a dime. What’s going on?
My Boost Mobile card doesn’t work! Can I get a refund from Target?
When Margarita Medina buys a SIM card from Boost Mobile from Target, it doesn’t work on her phone. Now she wants her $50 back. Can she get it?
A Booking.com booking blunder! Can I get a full refund for this flight?
Can an online travel agency keep your money after making a reservation you didn’t want? Booking.com just did it to one of our readers.
You’re the most selfish person on the plane if you do this
It’s a common question during flu season: Should you fly if you have an infectious disease? Here’s what experts say.
They can’t repair my Sears refrigerator. Do I still have to pay $677?
Michelle Hughes just spent $677 to have a Sears technician repair her GE refrigerator. It doesn’t work. Does she still have to pay for the repair?
Bugs and dog urine in my vacation rental. I want a refund!
Mary Brewer’s vacation rental in Branson, Mo., is a mess, filled with bugs and dog urine. Can she get a refund for her bad vacation rental?
Hertz ran out of cars. Why is Booking.com keeping $65 for my rental?
What should you do if your car rental company runs out of cars? Can your online booking site just keep your money? Here’s the unfortunate truth.
PayPal problem: I have a broken Acer Chromebook — but no refund!
The screen on Laura Eichenhorn’s new Acer Chromebook is warped. But when she returns it, PayPal keeps her money — and the merchant keeps her computer. How do you fix this PayPal problem?
I canceled the Master Protection on my washer. Can I get a refund from Sears?
When Danny Gardner cancels his Master Protection from Sears, a representative tells him to be patient and that the bank is slow to process refunds. But it’s been four months.