REFUND Archives

It's a common question during flu season: Should you fly if you have an infectious disease? Here's what experts say.

You’re the most selfish person on the plane if you do this

February 19, 2025February 2, 2025 by Christopher Elliott

It’s a common question during flu season: Should you fly if you have an infectious disease? Here’s what experts say.

Michelle Hughes just spent $677 to have a Sears technician repair her GE refrigerator. It doesn't work. Does she still have to pay for the repair?

They can’t repair my Sears refrigerator. Do I still have to pay $677?

February 19, 2025January 31, 2025 by Christopher Elliott

Michelle Hughes just spent $677 to have a Sears technician repair her GE refrigerator. It doesn’t work. Does she still have to pay for the repair?

Mary Brewer's vacation rental in Branson, Mo., is a mess, filled with bugs and dog urine. Why can't she get a refund for her vacation rental nightmare?

Bugs and dog urine in my vacation rental. I want a refund!

February 7, 2025January 29, 2025 by Christopher Elliott

Mary Brewer’s vacation rental in Branson, Mo., is a mess, filled with bugs and dog urine. Can she get a refund for her bad vacation rental?

What should you do if your car rental company runs out of cars? Can your online booking site just keep your money? Here's the unfortunate truth.

Hertz ran out of cars. Why is Booking.com keeping $65 for my rental?

February 2, 2025January 27, 2025 by Christopher Elliott

What should you do if your car rental company runs out of cars? Can your online booking site just keep your money? Here’s the unfortunate truth.

The screen on Laura Eichenhorn's new Acer Chromebook is warped. But when she returns it, PayPal keeps her money -- and the merchant keeps her computer. Is that allowed?

PayPal problem: I have a broken Acer Chromebook — but no refund!

April 26, 2025January 24, 2025 by Christopher Elliott

The screen on Laura Eichenhorn’s new Acer Chromebook is warped. But when she returns it, PayPal keeps her money — and the merchant keeps her computer. How do you fix this PayPal problem?

When Danny Gardner cancels his Master Protection from Sears, a representative tells him to be patient and that the bank is slow to process refunds. But it's been four months.

I canceled the Master Protection on my washer. Can I get a refund from Sears?

January 21, 2025January 17, 2025 by Christopher Elliott

When Danny Gardner cancels his Master Protection from Sears, a representative tells him to be patient and that the bank is slow to process refunds. But it’s been four months.

The hotel David Marsh reserved in Cancun, Mexico, is not responding to his questions -- but it's keeping his money. Can Booking.com help him get a refund?

My hotel won’t answer me. How about a refund?

February 7, 2025January 15, 2025 by Christopher Elliott

The hotel David Marsh reserved in Cancun, Mexico, is not responding to his questions — but it’s keeping his money. Can Booking.com help him get a refund?