Does Airbnb allow kids? Here’s how one guest got kicked out of her apartment
Does Airbnb allow kids? Some do, but some don’t, as one of our readers found out. Will her host keep all of her money?
REFUND
Can I get a $500 refund for my Samsung TV that stopped working?
Martin Griffin’s new Samsung TV stopped working. He wants to get his money back, but Samsung has other ideas. Who is right?
Ticketmaster trouble: Why can’t I get a refund after a canceled BTS concert?
When Valeria Villacorta’s BTS concert is canceled, she runs into trouble with Ticketmaster. Although the company promised her a prompt refund, it has refused to pay her $654 back for three years.
First, she got an error message. Now her Chase points are gone!
What would you do if you encountered Chase rewards error, and suddenly all your points were gone? Here’s how to get through it.
My Electrolux refrigerator doesn’t work. Can you fix it?
The Electrolux refrigerator Gayle Douglas bought doesn’t work — and it never has. How many times should the company attempt a repair before it replaces or refunds the appliance?
Sears canceled the work order for my cooktop stove. I want a refund!
When Sears cancels a work order for Gary Miertschin’s cooktop stove, it promises him a refund. But the money never shows up in his account. What can he do?
Help! I can’t cancel my Uber One membership
What if you fund a charge for Uber One on your credit card — but Uber wouldn’t let you cancel and get a refund? That’s the issue Carl Helwing is trying to resolve. Can our team help him remove a $99 overcharge?
My Google Play account is frozen and I’m out $115. Can you help me?
Arjun Chhabra’s Google Play account is frozen because the company suspects him of fraudulent activity. Can he recover the $115 he spent?
Airbnb refund denied: But it’s in a bad neighborhood!
Robert Harris checks into an Airbnb in a high-crime neighborhood. Can Airbnb deny his refund request?
No accessible seats at my Springsteen concert. Can I get a refund?
Julie Stupsker buys two accessible seats for a Bruce Springsteen concert. But the venue moves her seats and now, she can’t see anything. Can she get a refund?