Sixt promised to reimburse me $385 for these tires. Where’s the money?
When Ray Cook damages two tires on his Sixt rental car, the company promises to cover the expense of replacing them. But months later, he’s still waiting for his money.
REFUND
My daughter’s Greyhound bus left early and she missed it. Can she get a refund?
Jessica Wehner’s worst travel nightmare turned into a reality just before a busy holiday weekend. That’s when her daughter, Samantha, tried to take a Greyhound bus back to college. But the motorcoach left without her.
I can’t see this Pink concert. Do I deserve a refund?
Kristi Clynes pays a premium price for her Pink concert tickets, but an obstruction blocks her view of the stage. Can she get a refund from Ticketmaster?
This Electrolux refrigerator I bought from Costco doesn’t work. Can I get one that works?
David Hauser’s Electrolux refrigerator, purchased from Costco, stops working. Despite being under warranty, no one can seem to fix it. Is there a way to get a working appliance?
How do you get out of a travel club? Try this trick
If you’ve ever tried to get out of a travel club, you know how difficult — and often impossible — it can be. But even when you’re getting a chorus of “nos,” there’s still a way to free yourself. Just ask Devyn Gemmell.
Where’s the refund for our Mexican vacation rental? I’ve been waiting for months!
After Betsy Webster cancels her stay at an apartment in Puerto Morelos, Mexico, she’s offered a partial refund. But the money never came. What should she do?
Denied boarding compensation: Why Alaska Airlines owes a $3,244 refund under EU261
Sherry Fadely is turned away at the gate when she tries to board her flight in Madrid. Can she get compensation for being denied boarding? And who should pay her?
Banned by Uber after I won my credit card dispute — can you help?
Scott Rosenblatt canceled his Uber Eats order but still had to pay for it. Now Uber is blocking his account. Can he get them to drop the charges and unfreeze his account?
Help! Avis charged me $7,671 for a one-day car rental
Nicholas Chandler was rear-ended while driving an Avis rental car. Even though the other driver was at fault, Avis charged him for the entire time the car was out of commission. Can he get a refund?
American Airlines refund policy: How to get your money back after a flight schedule change
American Airlines changes Erica Remer’s flight without telling her. Now she’s trying to get a refund for the original ticket. Why won’t the airline help her?