Help, my Amtrak tickets were accidentally canceled
Mel Jung’s Amtrak tickets are canceled accidentally, and he’s forced to pay a $236 for a new ticket. No one is taking the responsibility for the error. Is he stuck with the higher fare?
REFUND
Is this enough compensation? You missed your deadline — here’s a voucher
It was supposed to be the vacation of a lifetime for Johanna Robles and her extended family of 19, which included her husband, children and grandchildren. But when she tried to book the “Great Rivers of Europe” tour through Grand Circle Travel, the experience was less than great.
Dead passengers can’t use a flight credit — or can they?
David Walters’ wife passes away before they can fly from Dallas to Midland, Texas. But when he asks his online travel agency for a refund, it refuses, saying the airline will only offer a credit. But dead passengers can’t use a flight credit — or can they?
Hey, what happened to my Expedia airline ticket refund?
Dan Lachapelle is promised a prompt refund for his canceled Antigua vacation. But it’s been weeks, and there’s no sign of the money. Now his online agency isn’t responding to his queries. Will he ever see the money again?
Is this enough compensation? A partial refund for my dogless flight
Barbara Hilliard’s dogs didn’t make their KLM flight from Nuremberg, Germany, to Dallas via Amsterdam. Neither did she.
Can this trip be saved? Paid twice for a flight home, but they refunded the wrong ticket
Refund cases are in a class by themselves, when it comes to frustration, but this one probably deserves its own category. It comes to us by way of Ann Vaninetti, who recently took a cruise with her husband, Dave, in Brazil.
No credit for your nonrefundable hotel room
True, Jorge Sanchez-Salazar booked a nonrefundable room at the Hampton Inn & Suites Reagan National Airport through Orbitz. And it’s true, too, that he canceled the trip, and that under the rules, the hotel could keep his money — all of it.
What would you do? Where’s my $7,369 refund for a canceled flight?
Taking your money is a lightning-fast procedure for an airline (indeed, for any business accepting credit cards). A minute after you’ve pushed the “buy” button, your credit card account is debited.
The Travel Troubleshooter: No refund for my Colorado condo?
May Tong reserves a condo in Winter Park, Colo., but calls off her vacation about a month before her arrival. The cancellation policy seems to allow for a refund, under certain conditions. But have those conditions been met? Maybe.
What would you do? No refund for a canceled Air Baltic flight
irje Viise and a friend were scheduled to fly from Tallinn, Estonia to Berlin by way of Riga on Air Baltic. They had booked their airline tickets through Expedia. But something happened between Estonia’s capital and Germany.