Denied boarding compensation: Why Alaska Airlines owes a $3,244 refund under EU261
Sherry Fadely is turned away at the gate when she tries to board her flight in Madrid. Can she get compensation for being denied boarding? And who should pay her?
passenger rights
Should you pay extra for an airline seat assignment?
Is it worth paying extra for a seat assignment on a flight?
Downgraded on my ITA Airways flight. Why can’t I get a refund?
When ITA Airways changes Rocco De Mella’s plane from Miami to Rome, he loses the seat upgrade he bought. An airline representative promises him a prompt refund. But six months later, the airline still has his money.
Why are airlines being so nice to you?
Airlines are shedding fees, giving away free stuff, and being extra nice to their customers. Has the world gone mad?
Will new airline consumer protection rules help you when you fly this summer?
You’ve probably heard about the new airline consumer protection rules that rolled out with a one-two punch last month. There were so many, it’s almost hard to keep track. And maybe you’re saying to yourself: Finally, I’ll have some rights when I fly.
Delta Air Lines rescheduled my flight by 9 1/2 hours. Do I have to accept this ticket?
Dianne Ness and her husband were stunned when Delta Air Lines rescheduled their upcoming flight from Boston to Phoenix by 9 ½ hours.
Is air travel getting better? Here are the surprising reasons it is
Your next flight may get an upgrade.
No, not as in a bigger seat in the front of the cabin. It’s bigger than that — much bigger.
Will she get a $36,000 refund for her canceled Vantage Travel cruise?
Lillian Kohler never imagined she’d get stiffed for $36,000 by a supposedly reputable cruise company like Vantage Travel.
Yes, you can stop these airline mergers. Here’s how
Want to block the latest airline mergers? Here’s how your voice can challenge the turbulence of airline mergers and protect passenger rights.
Don’t become a victim of delay rage this summer. Here’s how.
If the click of the public announcement system in the boarding area is all it takes to make your heart skip a beat, maybe you’re susceptible to this summer’s travel epidemic: delay rage.