Lost $600 at an ATM in Las Vegas — can you help me get it back?

Lisa Selle has $600 sucked out of her debit card in Las Vegas. Why won’t American Express cover her loss? Read more “Lost $600 at an ATM in Las Vegas — can you help me get it back?”

Airline rules, coming to a hotel near you

No, your high-rise hotel isn’t about to sprout wings and fly off into the sunset. But you might forgive Edward Goodman for thinking the Bellagio wants to.
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What happened in Vegas? (And does it really stay here?)

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This is your brain. This is your brain on Vegas.

OK, not quite, but this is my favorite memory of Las Vegas, seen from the upper deck of a Big Bus tour. It’s the Lou Ruvo Center for Brain Health building designed by famed architect Frank Gehry.

It’s supposed to represent the different hemispheres of the brain, but I think it more aptly describes what’s going on in your head after a week of nonstop partying.
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Does the timeshare industry love ignorant consumers?

parisvegasBusinesses like to say their best customers are educated ones. But that doesn’t necessarily apply to the timeshare industry.

After you hear Mike Seldin’s story, you might be forgiven for thinking that industry’s best customers are ignorant ones. And you might wonder which other businesses prefer to keep their customers in the dark.

Seldin and his wife attended a timeshare presentation in Las Vegas recently and purchased a trial membership that failed to deliver on its promises. But don’t worry, this story has a dramatic but happy ending.

The couple was hooked with the promise of free show tickets, which is the preferred bait of Vegas timeshare peddlers. Their two-hour, high-pressure presentation emphasized a VIP program, which the Seldins would have access to for their first two years of membership.
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Las Vegas ATM stole $990 — can you help recover it?

Pabkov/Shutterstock
Pabkov/Shutterstock
Question: I wanted to ask you about an ATM dispute that occurred last August. I tried to obtain funds from a single ATM in Las Vegas multiple times and my card was continuously declined. I received no cash. The following day, I checked my online banking and it showed that these transactions were pending on my checking account.

I then contacted Bank of America customer service and the representative assured me that if I did not receive any funds then my account would reflect this the following Tuesday.
Read more “Las Vegas ATM stole $990 — can you help recover it?”