How to solve this mystery of the missing hotel refund? Check your credit card
Why didn’t Jessica Radosevic get her $444 refund from the online travel agency Traveluro? Could it have something to do with the credit card dispute she filed?
Why didn’t Jessica Radosevic get her $444 refund from the online travel agency Traveluro? Could it have something to do with the credit card dispute she filed?
Ling Lu Yamaki wanted to get out of her timeshare with Hilton Grand Vacations after she discovered a serious problem with it.
Tim Crawford tries to withdraw cash from an ATM in Las Vegas. He gets nothing, but his bank deducts $990 anyway. Is there a way to reverse it?
It was supposed to be a special birthday celebration for Samantha O’Rourke and ten of her closest friends. They were flying from Appleton, Wisc., to Las Vegas on Allegiant Air. But it ended up being anything but special.
Jerome Garcia’s Hotwire hotel room is in the wrong place and overpriced. But did the online travel agency do anything wrong — and does he deserve a refund?
Resort fees fall under the category of “nuisance” surcharges because they’re usually so insignificant that they’re not worth fighting. And travel companies know it, which is one reason they keep piling ’em on.
Mandatory resort fees added to your hotel bill have been annoying hotel guests for almost as long as I’ve been covering the hotel industry, which is to say, a long time. But how do you persuade a property to remove these extra fees from your bill?