Downgraded from business class to economy on KLM. But they messed with the wrong passengers!
Are airlines allowed to downgrade you from business class to economy? And if they do, what do they owe you?
KLM
Oh, did we say dollars? We meant euros
When Kara van Wyk’s airline charges her in euros instead of dollars, her airfare bill takes off. Can her tickets be saved?
Should I have been charged extra for my checked luggage?
Deborah Bouchette researches the luggage rules for an upcoming flight, but is surprised by a 200 Euro fee to check her bag, anyway. Her airline says she should get a refund — so why isn’t she?
Did KLM lie about her ticket refund?
If you’re an airline apologist, you’ll probably answer Angelina Bellamy’s question reflexively, if not dismissively.
Is this enough compensation? A partial refund for my dogless flight
Barbara Hilliard’s dogs didn’t make their KLM flight from Nuremberg, Germany, to Dallas via Amsterdam. Neither did she.
Is this enough compensation? A $150 voucher for denied boarding in Bremen
Ted Oehlerking’s flight from Bremen, German, to Seattle, via Amsterdam was canceled all the way down the line. Although his airline, KLM, put him on the next available flight and upgraded him, it didn’t offer him any financial compensation for the delays.