No visa, no honeymoon! Who is to blame?

When Lauren Weichmann took off on her five-day honeymoon to Mexico, she never imagined that she would be returning home later that same day. But her husband possessed no visa to enter Mexico and was denied entry at the customs window. Now Weichmann wants to know: Who is to blame for her honeymoon fiasco, and how can she get reimbursed? Read more “No visa, no honeymoon! Who is to blame?”

An unexpected health crisis leads to a lost honeymoon. Can we help?

Larry Bonistalli is a determined father. When his son’s fiancée suffers a sudden stroke right before their wedding and honeymoon, Bonistalli resolves to retrieve the money that the couple spent on the uninsured trip. Can we help him with this quest? Should we help? Read more “An unexpected health crisis leads to a lost honeymoon. Can we help?”

Can someone please help save Viviane Tran’s honeymoon?

Viviane Tran and her husband are flying from Washington to Tokyo on US Airways for their honeymoon in April. They’ve scraped together 240,000 Dividend Miles for the occasion to splurge for first-class seats.

And then they received the email. The one saying their flight schedule had changed. The one that threatens to destroy their carefully-planned postnuptial vacation. And they need your help fixing it — now.
Read more “Can someone please help save Viviane Tran’s honeymoon?”

Stranded in Miami without luggage and all I got was this lousy voucher

I hate having to send cases to the recycler, especially deserving ones like Bill Bonilla’s.
Read more “Stranded in Miami without luggage and all I got was this lousy voucher”

Wish I could forget about the Hideaway Inn

From time to time, a case flutters across my desk with so many red flags that I have to sit down for a few minutes to catch my breath. Martin Collins’ complaint against the Hideaway Country Inn in Bucyrus, Ohio, is one of those times.
Read more “Wish I could forget about the Hideaway Inn”