When Ben Blout invoked a big-box store’s “low price promise” after discovering a lower price on his merchandise, he learned something customers rediscover every holiday shopping season: some restrictions apply.
Make that lots of restrictions.
“They told me they won’t match any printed advertisement that is not valid for at least one week,” says Blout. “Specifically, their price match excludes timed events like early bird specials and door busters.”
If an airline tells you it offers a more humane way to travel, should you hold it to that promise?
That’s the question raised by David Seltzer’s case on JetBlue Airways, a case that comes to us at an appropriate time of year.
Seltzer’s grandfather died unexpectedly a few months ago, and he immediately paid JetBlue a walk-up fare of $1,258 to fly from Long Beach, Calif., to New York, so he could be with his family. JetBlue then piled on the fees, charging him $20 for a phone booking and then hitting him with a $104 fare differential when he had to change his return flight again.
… Yosemite National Park in California. That’s according to a new survey by TomTom, which aggregated the average speeds of vehicles traveling through the parks, based on anonymous user-shared data using its navigation devices.
Everything you’ve heard about Dead Week may be dead wrong.
Dead Week, for those of you who aren’t dyed-in-the-wool bargain hunters, takes place the first week of every year. After the New Year’s holiday, travel falls off the map, figuratively speaking, as occupancy rates and prices plunge to their lowest levels in months.
Take your car in for a tuneup. Give yourself extra time if you’re flying. Oh, and it’s going to be one for the record books.
You’ve read that before, haven’t you?
When it comes to the travel tips you see just before every major holiday, you can count on paint-by-numbers reporting: a AAA prediction followed by a sound bite from one of three travel “experts” (always the same three) followed by that familiar advice, dispensed in easy-to-read bullet points.
There are three kinds of lies: lies, damned lies, and statistics.
Maybe Mark Twain, or Benjamin Disraeli, or whoever first said that, worked in the travel industry. Because this week, as we look ahead to the busy holiday season, we are presented with two conflicting views of the future. One of them is probably wrong.