The real reason why Silicon Valley is the world’s most elusive tourist attraction

Silicon Valley draws me to it like a powerful magnet, with its Mediterranean climate, irresistible culture of innovation and iconic technology brands that have defined a generation. It pulls in my whole family, which, like many Americans, lives in a world defined by Apple, Facebook and Google. Read more “The real reason why Silicon Valley is the world’s most elusive tourist attraction”

Four years later, did Google kill flight search?

When David Sun needs a cheap ticket, he Googles it. When James Pillow wants to fly somewhere, he doesn’t.
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Uh-oh, my Google Nexus is DOA

No one seems to care that Michael Rudolf’s Google Nexus doesn’t work. Can this device be saved?
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Want better airline service? Power up your smartphone

Ricardo Miguel Silva Saraiva/Shutterstock
Liz Owen needed help, and she needed it fast.

She had rescheduled a flight from Washington to Los Angeles on Virgin America to avoid superstorm Sandy, which was about to slam into the East Coast. But she’d forgotten to order a wheelchair.

Owen, who works for a nonprofit organization in Washington, had recently broken her foot, which was in a cast. “I had been on the phone on hold with Virgin America for well over an hour,” she remembers. Halfway to the airport, she decided to send Virgin America a tweet — a message on the microblogging service Twitter.
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Do you trust GPS directions?

If you have a driver’s license, chances are that you also have an amusing story about GPS directions.

Here’s mine: A few weeks ago, my family and I were driving from Cayucos, Calif., to Prescott, Ariz., when I noticed that the needle on the fuel gauge was pointing to “empty.” Not a problem, I thought. There must be plenty of service stations between here and Bakersfield.
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What’s your favorite way to communicate when you’re away? Here’s ours

You can never be close enough to one of these. / Photo by Paul McCord - Flickr
As some of you may have noticed, I’ve been on the road a lot lately. I’m traveling across the country with my family and we’re documenting every moment of the trip on our family travel blog, Away is Home. Staying in touch with the ranch back in Winter Springs, Fla., can be a challenge, it turns out.
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Google’s little flight search problem

If you haven’t Googled a flight itinerary recently, you should try it.

Google’s Flight Search, the fledgling search engine that lets you find a ticket and book it directly through an airline, is getting better. Much better.

In recent weeks, the new service has quietly expanded the number of U.S. cities it covers. (It won’t say how many destinations are being served, except that the number has doubled.) Google has also integrated flight searches into its authoritative search results, making them easier to find and use.
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