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FEE

Daniel Fitzsimmons recently experienced separation anxiety, thanks to US Airways when I was separated from his family while traveling.

Pay a seat reservation fee — or your kids don’t fly with you

January 22, 2024March 21, 2012 by Christopher Elliott

Being separated from your family while you’re traveling is every child’s worst nightmare. Every parent’s, too.

Categories Commentary
I bought two one-way tickets from through Cheaptickets.com. I found tickets that were within my budget including the baggage fees.

If luggage fees are wrong, who pays?

June 24, 2024March 2, 2012 by Christopher Elliott

Carla Stewart believes she’s flying from Madrid to Cancun on Air Europa, and that her luggage fee is 60 Euros per bag. She’s wrong on both counts, and has to spend 500 Euros to transport her luggage on another airline. Who is responsible?

Categories The Travel Troubleshooter
Undisclosed fees and unexpected charges during a Baltimore car rental with Dollar Rent-A-Car, including an undisclosed extra driver fee.

Dollar’s ‘additional driver’ fee that won’t go away

January 22, 2024January 6, 2012 by Christopher Elliott

Bayard Allmond is told his rental car won’t come with an extra driver fee for his wife, but when he gets his bill, he finds the surcharge, anyway. Is there any way to get his car rental company to make good on its promise?

Categories The Travel Troubleshooter
It’s not your imagination. Congress seems to be paying closer attention to travelers’ welfare. Do travelers need new federal protections?

Do travelers need new federal protections?

January 22, 2024December 10, 2011 by Christopher Elliott

It’s not your imagination. Congress seems to be paying closer attention to travelers’ welfare.

Categories Commentary
When it comes to airline fees, there’s no shortage of outrage. The mention of the word “ancillary” or “surcharge” draw hundreds of comments.

Why isn’t anyone mad about car rental fee disclosure?

January 22, 2024November 30, 2011 by Christopher Elliott

When it comes to airline fees, there’s no shortage of outrage. The simple mention of the word “ancillary” or “surcharge” in a story is enough to draw hundreds of comments.

Categories Commentary
I'm always on the lookout for new fees, so when Katherine Walton emailed me about her recent stay at the Chateau Timberline.

Ridiculous or not? Hotels eye airline-like rebooking fees

January 22, 2024September 28, 2011 by Christopher Elliott

I’m always on the lookout for new fees, so when Katherine Walton emailed me about her recent stay at the Chateau Timberline, a hotel in Packwood, Wash., she had my attention.

Categories Commentary
Flight between Washington and LA on United.com and you’ll find a notice posted , “Additional baggage charges may apply.”

Are new fee disclosure rules any good?

January 22, 2024September 24, 2011 by Christopher Elliott

Search for a flight between Washington and Los Angeles on United.com and you’ll find a notice posted high above the fares saying, “Additional baggage charges may apply.”

Categories The Navigator
On a Hilton Head Island trip, a traveler encountered extra fees from Enterprise when renting due to charges for additional drivers.

An unmarried driver fee? How enterprising

January 20, 2024April 1, 2011 by Christopher Elliott

When Stacey Koprince rents a car with her partner in Hilton Head, SC, there’s an additional driver fee of $5 a day – a fee Enterprise had promised not to charge. What now?

Categories The Travel Troubleshooter
To get an idea of what the hotel bill of the future might look like, take a look at your present bill at the Atlantis in the Bahamas.

Ridiculous or not? Mandatory housekeeping fees are just around the corner

January 20, 2024March 9, 2011 by Christopher Elliott

To get an idea of what the hotel bill of the future might look like, take a look at your present bill at the Atlantis in the Bahamas.

Categories Commentary
Codesharing, or allowing multiple airlines to sell tickets on the same flight as if it were their own, can lead to a lot of confusion.

Codeshare confusion: Whose baggage policy applies to my flight?

January 19, 2024December 8, 2010 by Christopher Elliott

Codesharing, or allowing multiple airlines to sell tickets on the same flight as if it were their own, can lead to a lot of confusion. And it’s more than just a matter of, “What flight am I on?”

Categories Commentary
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