Frontier Airlines melted my stroller. Why won't it pay for a replacement?

Frontier Airlines melted my stroller. Why won’t it pay for a replacement?

When Cheryce White flies from Phoenix to Seattle, she gate-checks her stroller. But when she retrieves it, the plastic frame is melted and the fabric undercarriage warped — so damaged it’s unsafe to use. She files a claim, but Frontier rejects it as “normal wear and tear.” After weeks of emails and follow-ups, she still hasn’t received a proper response. Can she get reimbursed?

Bouncing around Colorado Springs in the dead of winter

Mention Colorado Springs and you probably think of Pikes Peak, the highest mountain in the southern Front Range of the Rockies, or the Broadmoor Hotel, the historic resort nestled in the hills overlooking the city.

But what happens when you take both of those out of the picture, plus most of the other tourists?