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Elliott Report

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FACEBOOK

Mark Zuckerberg's apology is not accepted -- and yes, it's time to delete Facebook. At least that's according to a CBS News poll.

Your apology is not accepted, Mark Zuckerberg. It’s time to delete Facebook

January 31, 2024April 12, 2018 by Christopher Elliott

Mark Zuckerberg’s apology is not accepted — and yes, it’s time to delete Facebook.

Categories Commentary
A fake Facebook tribute is causing her distress

Please help me remove this bogus Facebook tribute page

January 31, 2024March 8, 2018 by Christopher Elliott

Before Jennifer Stathakis’s husband dies, he deletes his Facebook account. Can his estranged family members create a Facebook tribute page for him, even though it’s against his wishes?

Categories Problem Solved

The real reason why Silicon Valley is the world’s most elusive tourist attraction

February 1, 2024August 13, 2017 by Christopher Elliott

Silicon Valley draws me to it like a powerful magnet, with its Mediterranean climate, irresistible culture of innovation and iconic technology brands that have defined a generation. It pulls in my whole family, which, like many Americans, lives in a world defined by Apple, Facebook and Google.

Categories Destinations
Have you seen the stories about the "miracle" of social media and how real-time social media platforms can lead to superior customer service.

Have companies stopped listening to us online?

January 26, 2024May 21, 2014 by Christopher Elliott

… Read more

Categories Commentary
Jan Walker's friends are getting emails from someone else pretending to be her. Now Facebook has gone into radio silence and won't help her.

Help! My Facebook account’s been hacked

January 23, 2024July 18, 2013 by Christopher Elliott

Jan Walker’s friends are getting emails from someone else pretending to be her. Now Facebook has gone into radio silence and won’t help her shut down the impostor account. How do you get rid of your evil online twin?

Categories Problem Solved
Someone is spoofing the accounts of a celebrity's wife and teenage kids. What's an IT guy to do when Facebook ignores him?

How do I get rid of the Facebook fakers?

January 23, 2024July 11, 2013 by Christopher Elliott

Someone is spoofing the accounts of a celebrity’s wife and teenage kids. What’s an IT guy to do when Facebook ignores him?

Categories Problem Solved
Liz rescheduled a flight to Los Angeles on Virgin America to avoid superstorm Sandy, which was about to slam into the East Coast.

Want better airline service? Power up your smartphone

January 22, 2024December 15, 2012 by Christopher Elliott

Liz Owen needed help, and she needed it fast.

Categories The Navigator
Spirit Airlines at it again first denying a dying war veteran a ticket refund, then announcing it would raise its fee for carrying a bag.

Spirit’s Baldanza: “We don’t force customers to pay for services they don’t want or need”

January 22, 2024May 3, 2012 by Christopher Elliott

Spirit Airlines is at it again — first denying a dying war veteran a ticket refund, then announcing it would raise its fee for carrying a bag on its flight to $100. Passengers are outraged. A Facebook petition to boycott the carrier is gaining momentum.

Categories Commentary

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