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FAA

The new airline consumer protection rules target junk fees and guarantee refunds for significant delays. Yet, implementation hurdles and potential conflicts loom. Will these regulations truly benefit travelers this summer? Read on for insights.

Will new airline consumer protection rules help you when you fly this summer?

May 17, 2024May 11, 2024 by Christopher Elliott

You’ve probably heard about the new airline consumer protection rules that rolled out with a one-two punch last month. There were so many, it’s almost hard to keep track. And maybe you’re saying to yourself: Finally, I’ll have some rights when I fly.

Categories On Travel
On a recent flight from Phoenix to London, Gerri Hether found herself seated next to an overweight passenger -- so overweight that he couldn't fit into his seat. 

Do overweight passengers deserve a bigger seat on a plane?

July 15, 2024July 15, 2023 by Christopher Elliott

On a recent flight from Phoenix to London, Gerri Hether found herself seated next to an overweight passenger — so overweight that he couldn’t fit into his seat. 

Categories Airline Problems, Featured, On Travel
It happened to Jason Loomis on a flight from Los Angeles to Boston. A passenger sitting in the row ahead of him became visibly upset and started shouting.

Sitting next to an unruly airline passenger? Here’s what to do

December 25, 2024March 23, 2023 by Christopher Elliott

It happened to Jason Loomis on a flight from Los Angeles to Boston. A passenger sitting in the row ahead of him became visibly upset and started shouting.

Categories On Travel
The tarmac delay activists are out in full force again, pushing for new laws that they claim would prevent lengthy ground delays.

Hartford tarmac stranding doesn’t justify new laws

January 22, 2024November 19, 2011 by Christopher Elliott

The Halloween weekend stranding of more than 1,000 airline passengers at Bradley International Airport in Hartford, Conn., brought the tarmac delay activists out in full force again, pushing for new laws that they claim would prevent lengthy ground delays.

Categories The Navigator
Brooks is 6' 7". The average economy class seat "pitch" on a Spirit Airlines Airbus A321 -- is between 30 and 31 inches.

Spirit Airlines tells passenger who can’t fit into seat to stand

January 19, 2024December 29, 2010 by Christopher Elliott

Katie Anderson’s son is 6′ 7″. The average economy class seat “pitch” on a Spirit Airlines Airbus A321 — the distance between seats on an aircraft — is between 30 and 31 inches, hardly enough room for a big guy.

Categories Commentary

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