Do ethics matter in travel? Yes, and here’s why

Maybe you missed the announcement that the American Society of Travel Agents (ASTA) is introducing a “ground-breaking” new course focused on ethics in the travel industry. Read more “Do ethics matter in travel? Yes, and here’s why”

Is it ethical for a tour operator to make “such a large extra profit”?

Even though Harold Singer isn’t concerned with his tour operator’s ethics, his recent email suggests we should be. And he’s right. Read more “Is it ethical for a tour operator to make “such a large extra profit”?”

Is travel “hacking” smart – or unethical?

Strictly speaking, “hacking” is the act of illegally breaking into a computer system. But lately, the word has been used to define a skill that helps you travel on the cheap — as in “travel hacking.”
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A Travelocity typo triggers ethics crisis

oceanThe total price for a three-night Bahamas cruise package came to $2,058 on Travelocity. But that was before John Zimmerman applied a $1,000 rebate offered for a mid-level cabin through the online agency.

Then the rate was too good to be true – literally.

Shortly after booking the cruise, Travelocity unexpectedly reduced the $1,000 rebate offer to $100 and then eliminated it entirely. Appeals to the company were met with silence, so Zimmerman asked me to help.
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Is “opt-out” always wrong? The Wall Street Journal doesn’t think so

Is pre-checking the box on an online transaction always unethical? I thought the answer to that question was obvious after the federal government weighed in on the issue, declaring it an “unfair and deceptive” practice, and the state of Minnesota fined two insurance companies for opt-out violations.
Read more “Is “opt-out” always wrong? The Wall Street Journal doesn’t think so”