Is there a doctor on board? True stories of in-flight medical emergencies

About halfway through a recent overnight flight from Los Angeles to New York, a call went out on the PA: Is there a doctor on board? Read more “Is there a doctor on board? True stories of in-flight medical emergencies”

Why travel insurance can save the day

When Katie Kubitskey made plans to attend a friend’s destination wedding in Izmir, Turkey, last summer, she never imagined she’d need travel insurance. Read more “Why travel insurance can save the day”

After mom has a stroke, why won’t NCL offer a cruise credit?

Donna Peacock has a simple question for us today: Why won’t cruise lines offer credit for passengers whose plans change?
Read more “After mom has a stroke, why won’t NCL offer a cruise credit?”

I’ll never fly again — can I get a refund from my airline?

Brenda Brown will never fly again. So why won’t United Airlines refund her nonrefundable ticket?
Read more “I’ll never fly again — can I get a refund from my airline?”

When Allegiant’s final word isn’t so final

Allegiant Air is one of the more fee-happy airlines flying in America. So when Dagny McDonald contacted me about a medical emergency, a canceled flight and a missing refund, I didn’t have much hope for her case.

But that didn’t stop me.

Read more “When Allegiant’s final word isn’t so final”