I only needed a blood transfusion! Why did Norwegian Cruise Line leave me in St. Kitts?

When Andrew Goldstein suffers a sudden medical emergency that requires a blood transfusion while on his recent Norwegian Cruise, he is left behind in St. Kitts to seek treatment. Now he wants our advocacy team to help him get a refund from NCL for his cruise and reimbursement for his additional travel and medical expenses. But is this reasonable? Read more “I only needed a blood transfusion! Why did Norwegian Cruise Line leave me in St. Kitts?”

Is there a doctor on board? True stories of in-flight medical emergencies

About halfway through a recent overnight flight from Los Angeles to New York, a call went out on the PA: Is there a doctor on board? Read more “Is there a doctor on board? True stories of in-flight medical emergencies”

Why travel insurance can save the day

When Katie Kubitskey made plans to attend a friend’s destination wedding in Izmir, Turkey, last summer, she never imagined she’d need travel insurance. Read more “Why travel insurance can save the day”

Canceled hotel reservation for emergency, but hotel disputed refund

Jennifer Afromsky’s vacation is a textbook case of Murphy’s Law. First she had to deal with an airline delay. Then she suffered a medical relapse and had to go home.

And it happened on the last day that she could have canceled her hotel reservation for a full refund.
Read more “Canceled hotel reservation for emergency, but hotel disputed refund”

After mom has a stroke, why won’t NCL offer a cruise credit?

Donna Peacock has a simple question for us today: Why won’t cruise lines offer credit for passengers whose plans change?
Read more “After mom has a stroke, why won’t NCL offer a cruise credit?”

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