Why travel insurance can save the day
When Katie Kubitskey made plans to attend a friend’s destination wedding in Izmir, Turkey, last summer, she never imagined she’d need travel insurance.
EMERGENCY
When Allegiant’s final word isn’t so final
Allegiant Air is one of the more fee-happy airlines flying in America. So when Dagny McDonald contacted me about a canceled flight
Does this blizzard expose the travel industry’s cold heart?
An epic blizzard bearing down on the East Coast of the United States today is forcing passengers to ask difficult questions about compassion.
Can’t fly after emergency appendectomy — how about a refund?
If you’ve ever wondered what goes on behind the scenes when a case comes in, let me offer a little glimpse. The email goes to a group of trusted advisors and … we argue.