If I move, do I still have to pay an early termination fee?

Marah Henning’s father has to move, and that’s a problem. Just a few months ago, he ordered new Internet service. Now he’s stuck with a $300 early termination fee he must pay. Read more “If I move, do I still have to pay an early termination fee?”

Charter will pay my early termination fee, but how do I prove I have one?

When Judd Hollander switches cable companies, Charter agrees to pay his early termination fee. Only problem? AT&T, his former subscription TV company, won’t tell him how much he paid in writing. Can this advocate help? Read more “Charter will pay my early termination fee, but how do I prove I have one?”

Beware of “free” offers from DirecTV

DirecTV promises Glenn Brasch a “free” baseball package. Then it charges him, and when he tries to cancel, it hits him with an early termination fee. Is there any way to untangle this mess? Read more “Beware of “free” offers from DirecTV”

Why won’t Comcast remove my early termination fee?

Lynn Tirums is hit with an early termination fee after Comcast helps her “reduce” her bill. Now it won’t return her calls. What gives?
Read more “Why won’t Comcast remove my early termination fee?”

Why won’t these circus clowns refund my early termination fee?

Even though Verizon promises to waive Shawn Marie Schaffer’s early termination fee after she moves off the grid, she’s still stuck with it. Will Verizon ever refund her money?
Read more “Why won’t these circus clowns refund my early termination fee?”

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