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EARLY TERMINATION FEE

Is an early termination fee negotiable?

If I move, do I still have to pay an early termination fee?

January 31, 2024March 2, 2018 by Christopher Elliott

Marah Henning’s father has to move, and that’s a problem. Just a few months ago, he ordered new Internet service. Now he’s stuck with a $300 fee he must pay.

Categories Case Dismissed
When Judd Hollander switches cable companies, Charter agrees to pay his early termination fee. Can this advocate help?

Charter will pay my early termination fee, but how do I prove I have one?

February 1, 2024August 2, 2017 by Christopher Elliott

When Judd Hollander switches cable companies, Charter agrees to pay his early termination fee. Only problem? AT&T, his former subscription TV company, won’t tell him how much he paid in writing. Can this advocate help?

Categories Problem Solved

Beware of “free” offers from DirecTV

February 1, 2024May 11, 2017 by Christopher Elliott

DirecTV promises Glenn Brasch a “free” baseball package. Then it charges him, and when he tries to cancel, it hits him with an early termination fee. Is there any way to untangle this mess?

Categories Problem Solved
Lynn Tirums is hit with an early termination fee after Comcast helps her "reduce" her bill. Now it won't return her calls. What gives?

Why won’t Comcast remove my early termination fee?

February 2, 2024April 9, 2015 by Christopher Elliott

Lynn Tirums is hit with an early termination fee after Comcast helps her “reduce” her bill. Now it won’t return her calls. What gives?

Categories Problem Solved
Even though Verizon promises to waive Shawn Marie Schaffer's early termination fee after she moves off the grid, she's still stuck with it.

Why won’t these circus clowns refund my early termination fee?

January 29, 2024February 5, 2015 by Christopher Elliott

Even though Verizon promises to waive Shawn Marie Schaffer’s early termination fee after she moves off the grid, she’s still stuck with it.

Categories Problem Solved
Lavan Reddy has to pay for a month of AT&T service he won't use after canceling his service. Is that fair? I need your help with a refund.

I terminated my cell phone service, but where’s my credit?

January 29, 2024January 8, 2015 by Christopher Elliott

Lavan Reddy has to pay for a month of AT&T service he won’t use after canceling his service. Is that fair? I need your help with a refund.

Categories Problem Solved

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