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Elliott Report

Elliott Report

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EARLY TERMINATION FEE

Is an early termination fee negotiable?

If I move, do I still have to pay an early termination fee?

March 2, 2018 by Christopher Elliott

Marah Henning’s father has to move, and that’s a problem. Just a few months ago, he ordered new Internet service. Now he’s stuck with a $300 early termination fee he must pay.

Read more

Categories Case Dismissed

Charter will pay my early termination fee, but how do I prove I have one?

August 2, 2017 by Christopher Elliott

When Judd Hollander switches cable companies, Charter agrees to pay his early termination fee. Only problem? AT&T, his former subscription TV company, won’t tell him how much he paid in writing. Can this advocate help?

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Categories Problem Solved

Beware of “free” offers from DirecTV

October 25, 2023May 11, 2017 by Christopher Elliott

DirecTV promises Glenn Brasch a “free” baseball package. Then it charges him, and when he tries to cancel, it hits him with an early termination fee. Is there any way to untangle this mess?

Categories Problem Solved
Lynn Tirums is hit with an early termination fee after Comcast helps her "reduce" her bill. Now it won't return her calls. What gives?

Why won’t Comcast remove my early termination fee?

August 18, 2023April 9, 2015 by Christopher Elliott

… Read more

Categories Problem Solved

Why won’t these circus clowns refund my early termination fee?

November 3, 2023February 5, 2015 by Christopher Elliott

… Read more

Categories Problem Solved

I terminated my cell phone service, but where’s my credit?

October 18, 2023January 8, 2015 by Christopher Elliott

… Read more

Categories Problem Solved

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