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Double

Chuck Harding accidentally made two reservations. Orbitz, should have caught the problem and fixed it for him, but it didn't.

Double-booked on Orbitz – but why didn’t they tell me?

January 29, 2024October 28, 2014 by Christopher Elliott

… Read more

Categories Case Dismissed
You break it, you pay for it. Unless you're traveling. If they break it, you pay for it, too. Checked luggage sustained damage

These travel double standards have gotta go!

January 29, 2024October 11, 2014 by Christopher Elliott

You break it, you pay for it. Unless you’re traveling. If they break it, you pay for it, too. Checked luggage sustained damage

Categories Commentary
She noticed something unusual: Her online travel agency, Globester.com, had charged her twice for one ticket.

Well, it’s not quite a full refund, but it’ll do — or will it?

January 28, 2024September 9, 2014 by Christopher Elliott

She noticed something unusual: Her online travel agency, Globester.com, had charged her twice for one ticket.

Categories Is This Enough Compensation?
Glenn Rossi’s recent Avis car rental had him seeing double. Literally. Luckily there is a fix for that for travelers.

Billed twice by Avis car rental? There’s a fix for that, travelers

May 15, 2025January 5, 2014 by Christopher Elliott

Glenn Rossi’s recent Avis car rental had him seeing double. Literally.

Categories The Navigator
My husband and I recently rented a car via AutoEurope for a trip.We received a pre-paid voucher for a rental from Hertz.

Oh no, I’m stuck with two car rental bills

January 22, 2024February 16, 2013 by Christopher Elliott

Pat Shopher’s car rental experience in Germany ends in confusion when her reservation is canceled and then reinstated at a higher rate. Now she has two bills for the same rental. What should she do?

Categories The Travel Troubleshooter

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