American Airlines’ disappearing act: how a confirmed first-class seat vanished
When is a first-class ticket not a first-class ticket? When you’re Paul Nelson and you’re flying on American Airlines.
When is a first-class ticket not a first-class ticket? When you’re Paul Nelson and you’re flying on American Airlines.
Kao Spencer flew from Philadelphia to Portland, Maine, on American Airlines earlier this month. She checked her $7,000 custom wheelchair, trusting the carrier to handle it with care.
Can AirAsia keep John Pracy’s $100? He’d booked a ticket from Cebu, Philippines, to Manila, the airline canceled the flight, and then it pocketed the money.