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DOT REGULATIONS

american airlines

American Airlines’ disappearing act: how a confirmed first-class seat vanished

April 8, 2026March 31, 2026 by Christopher Elliott

When is a first-class ticket not a first-class ticket? When you’re Paul Nelson and you’re flying on American Airlines.

Categories Advocacy
American Airlines broke my wheelchair.

American Airlines broke my wheelchair. Is $200 enough compensation?

January 30, 2026January 22, 2026 by Christopher Elliott

Kao Spencer flew from Philadelphia to Portland, Maine, on American Airlines earlier this month. She checked her $7,000 custom wheelchair, trusting the carrier to handle it with care.

Categories Is This Enough Compensation?
Can AirAsia keep John Pracy's $100? He'd booked a ticket from Cebu, Philippines, to Manila, the airline canceled the flight, and then it pocketed the money.

Does AirAsia still owe me a pandemic refund? Here’s the surprising answer

December 10, 2025December 8, 2025 by Christopher Elliott

Can AirAsia keep John Pracy’s $100? He’d booked a ticket from Cebu, Philippines, to Manila, the airline canceled the flight, and then it pocketed the money.

Categories Advocacy

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