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DIRECTV

A flag on the play after “free” NFL offer from DirecTV

January 31, 2024January 18, 2018 by Christopher Elliott

Why is DirecTV offering — and then rescinding — Donavon Frater’s premium subscription TV package? The company doesn’t have a clue. Time to call for help.

Categories Problem Solved
When Judd Hollander switches cable companies, Charter agrees to pay his early termination fee. Can this advocate help?

Charter will pay my early termination fee, but how do I prove I have one?

February 1, 2024August 2, 2017 by Christopher Elliott

When Judd Hollander switches cable companies, Charter agrees to pay his early termination fee. Only problem? AT&T, his former subscription TV company, won’t tell him how much he paid in writing. Can this advocate help?

Categories Problem Solved

Beware of “free” offers from DirecTV

February 1, 2024May 11, 2017 by Christopher Elliott

DirecTV promises Glenn Brasch a “free” baseball package. Then it charges him, and when he tries to cancel, it hits him with an early termination fee. Is there any way to untangle this mess?

Categories Problem Solved

Why won’t DirecTV let me off the hook?

December 15, 2023December 24, 2015 by Christopher Elliott

DirecTV won’t honor Robert Savage’s contract. Can he cancel without paying an early termination fee?

Categories Problem Solved
When Abdul Blakney tries to get DirecTV on his laptop, the connection doesn't work. Now he's out $80 for a useless Cinema Connection Kit.

Not seeing clearly with DirecTV’s Cinema Connection Kit

January 29, 2024January 15, 2015 by Christopher Elliott

When Abdul Blakney tries to get DirecTV on his laptop, the connection doesn’t work. Now he’s out $80 for a useless Cinema Connection Kit.

Categories Problem Solved
After a series of technical problems and a move, he pays fee, but can he get out of it without paying a termination fee?

Help! DirecTV is holding my TV hostage

January 27, 2024July 3, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
Before you demand a refund, check your bank statement. Where's her refund from DirecTV? Is the check really "in the mail"?

Before you demand a refund, check your bank statement

January 26, 2024March 6, 2014 by Christopher Elliott

Where’s Dannielle Beasley-Bundy’s refund from DirecTV? Is the check really “in the mail”?

Categories Problem Solved
Patricia Wilson's TVs are blown out. DirecTV blames her internal wiring, but she thinks the company has something to do with it.

A shocking problem with DirecTV

January 26, 2024January 30, 2014 by Christopher Elliott

Patricia Wilson’s TVs are blown out. DirecTV blames her internal wiring, but she thinks the company has something to do with it. Now they’re at an impasse. Or are they?

Categories Problem Solved
She wants to get out of her DirecTV contract that she didn't knowingly sign. Is there any hope for waiving its $380 early cancellation fee?

Why can’t I cancel my DirecTV contract?

January 23, 2024October 31, 2013 by Christopher Elliott

Yan Qi wants to get out of her DirecTV contract — a contract she says she didn’t knowingly sign. Is there any hope for waiving its $380 early cancellation fee?

Categories Problem Solved
Steve Lipscomb upgrades to a DirecTV Genie set-top box. But it doesn't work right, and now the company won't let him out of his contract.

Maybe DirecTV let this Genie out of the bottle too soon

January 23, 2024August 8, 2013 by Christopher Elliott

Steve Lipscomb upgrades to a DirecTV Genie set-top box. But it doesn’t work right, and now the company won’t let him out of his contract or allow him to downgrade to his old box. What now?

Categories Problem Solved
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