Why is DirecTV offering — and then rescinding — Donavon Frater’s premium subscription TV package? The company doesn’t have a clue. Time to call for help. “A flag on the play after “free” NFL offer from DirecTV”
When Judd Hollander switches cable companies, Charter agrees to pay his early termination fee. Only problem? AT&T, his former subscription TV company, won’t tell him how much he paid in writing. Can this advocate help? “Charter will pay my early termination fee, but how do I prove I have one?”
If a company promises a discount, but there’s no record of it, did it really happen? “If AT&T fails and no one is around to hear it, does it make a sound?”
DirecTV promises Glenn Brasch a “free” baseball package. Then it charges him, and when he tries to cancel, it hits him with an early termination fee. Is there any way to untangle this mess? “Beware of “free” offers from DirecTV”
When Kim Wacek switches from AT&T to Comcast for a better rate, AT&T counters with a better offer. Then the company fails to honor its new rate. Can this bill be fixed? “AT&T lured me back with a great rate, so where is it?”
DirecTV won’t honor Robert Savage’s contract. Can he cancel without paying an early termination fee?
“Why won’t DirecTV let me off the hook?”
When Abdul Blakney tries to get DirecTV on his laptop, the connection doesn’t work. Now he’s out $80 for a useless Cinema Connection Kit. Is there any hope for this customer?
“Not seeing clearly with DirecTV’s Cinema Connection Kit”