Question: Last year, before I signed up for DirecTV, I called the company to find out its moving policy. I wanted to know if I could transfer my service to a different residence, and how much it would cost. I had my house up for sale so knew I would be moving within the next year.
I had seen a TV advertisement that said “DirectTV moves with you.” I was told by their sales representative that there was no charge to transfer if I signed up for two years; I would just have my satellite dish moved to a new location.
Last April, I moved. But when I called to set up service at my new residence, a DirecTV representative told me that it will cost $230 for the installation.