Marlene Eckert was looking forward to a spring river cruise in southern France, which included planned ports of call in scenic Lyon, Beaujolais, Arles and Avignon, along with an extension to Nice. But in January, her husband suffered a massive heart attack and died.
After Irene Reitman’s brother passes away, she cancels her trip to Las Vegas. But American Airlines won’t refund her fare. Why not?
Shannon Tait’s mother is terminally ill and will miss that Alaska cruise with her sister. Can she get a refund from Princess? Read the surprising answer.
After Robin Johnson’s husband is killed in a tragic accident, she tries to salvage his United Airlines ticket credit. But the carrier says it can’t change the name on a ticket – it’s against the rules. Is there any hope for her?
Sandy Perozeni’s father was scheduled to take a two-week cruise on Celebrity’s Constellation last year.
When John King’s mother dies, he asks American Airlines to refund her ticket. Instead of sending the money, it emails him a series of form letters. What should he do?
When Merry Bauman’s friend passes away, she tries to cancel his T-Mobile account. Turns out it’s a lot more difficult than it looks.
If you want to save a little money on your next SeaWorld vacation, booking a package might be a good move. That’s what Jim Strasbaugh thought when he found a two-day package at SeaWorld Orlando through SeaWorld Vacations.
American Airlines promises Tracy Wilkinson a bereavement discount in the form of a refund after her grandfather dies. But now it isn’t even responding to her inquiries. Why the radio silence?
