Is “heartless” Southwest Airlines profiting from dad’s death?
Jennifer Kucinski lives in Kansas City. Her father lives in Orlando. Make that lived in Orlando.
death
My father died — please refund my rental car
Sometimes, even death isn’t a good enough reason for a refund.
Dead passengers can’t use a flight credit — or can they?
David Walters’ wife passes away before they can fly from Dallas to Midland, Texas. But when he asks his online travel agency for a refund, it refuses, saying the airline will only offer a credit. But dead passengers can’t use a flight credit — or can they?
The Travel Troubleshooter: Is a ‘natural cause’ a pre-existing condition?
When Cheryl Ellis’ mother dies unexpectedly before her vacation, she’s told by her insurance company to cancel her trip and that the claim will be taken care of. But it isn’t — instead, it’s denied because of a pre-existing condition. But her mother died of natural causes. What now?