A $428 bill for damage I didn’t do? Come on, Hertz

Ani Istanboulian returns her Hertz rental in “perfect” condition, but three weeks later, she gets a call from the company and a bill for $428. What happened? Read more “A $428 bill for damage I didn’t do? Come on, Hertz”

Is this car rental repair bill a scam?

Brian Davidson receives a mysterious repair bill from Alamo after renting a car. Is this a real bill — or a scam?
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Do I have to pay this late car rental damage claim?

Shawna Amella gets a bill from Hertz more than a year after her rental, even though the car she damaged has already been fixed. Does she still have to pay?
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“I’m lucky that I didn’t end up in jail”

How bad is the car rental ding-and-dent scam? I’m glad you asked.
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I didn’t do it! Subrogation company says 10 percent of damage claims are disputed by renters

Frivolous car rental damage claims are a hot topic. Not a day seems to go by that I don’t hear from someone complaining about a bogus repair bill from a car rental company.

But there’s another side to the story that’s easily overlooked: the car rental company’s side. So I asked Randy Harris, president of Khoury Alternative Claims Management, a subrogation management company based in San Antonio, Tex., for his take on the issue. Here’s our interview.
Read more “I didn’t do it! Subrogation company says 10 percent of damage claims are disputed by renters”