DAMAGE CLAIM Archives

Did Jesse Treakle lose the cargo cover in the BMW x-5 he rented from Enterprise in Zürich, Switzerland? Of course not. So why is he getting these demand letters from PurCo, telling him he must pay $1,202 in the next 10 days?

I didn’t lose the cargo cover in my rental car. Do I still have to pay this $1,202 damage claim from Enterprise?

April 29, 2024April 22, 2024 by Christopher Elliott

Did Jesse Treakle lose the cargo cover in the BMW x-5 he rented from Enterprise in Zürich, Switzerland? Of course not. So why is he getting these demand letters from PurCo, telling him he must pay $1,202 in the next 10 days?

Avis billed one of its customers $573 for damaging a windshield. But there was no damage to the windshield. What should he do?

Windshield damage on my Avis rental! Do I have to pay $573?

April 9, 2024April 8, 2024 by Christopher Elliott

Avis billed one of its customers $573 for damaging a windshield. But there was no damage to the windshield. What should he do?

When Nancy Epstein rented a BMW through Turo in San Diego, she paid for basic insurance coverage. After returning the car, she received a $3,000 bill from the owner claiming damage to the interior panels. Epstein was suspicious since the amount matched her deductible and the photos were inconclusive. She turned to consumer advocate Christopher Elliott for help. He reviewed the details and thought there were too many unanswered questions, so he contacted Turo. After further investigation, Turo informed Epstein that she would not be held responsible for the damages.

A $3,000 bill for minor scuffs on my car? Is this Turo bill a scam or what?

September 16, 2024February 7, 2024 by Christopher Elliott

Nancy Epstein gets a repair bill for $3,000 after renting a Turo. But what’s it for? And does she have to pay?

Donald Davidson faces a $6,758 bill from Avis for squirrel damage to his rental car. He claims no responsibility, as the damage occurred naturally. Avis, however, insists on payment. This dilemma raises questions about liability and consumer rights. Should Davidson be held accountable for unforeseen, non-negligent damage?

Squirrels destroyed his rental car. Should Avis let him off the hook?

April 8, 2024January 4, 2024 by Christopher Elliott

Squirrels destroyed Donald Davidson’s rental car – and now Avis wants him to pay $6,758 for the damage! Should we advocate for him?

Hertz hits Joseph Meisinger with an $850 bill six months after he returns his rental car. Wait, six months? Yes, six months. Does he still have to pay?

Help! Hertz hit me with an $850 repair bill six months after I returned my rental car

January 2, 2025December 27, 2023 by Christopher Elliott

Hertz hits Joseph Meisinger with an $850 bill six months after he returns his rental car. Wait, six months? Yes, six months. Does he still have to pay?

When Candace Welch returns her rental to Budget in Sioux Falls, S.D., the company bills her $2,133 for hail damage. Just one problem -- there was no hailstorm.

Budget says we drove through a hailstorm. Now it wants me to pay $2,133

May 6, 2025July 24, 2023 by Christopher Elliott

When Candace Welch returns her rental to Budget in Sioux Falls, S.D., the company bills her $2,133 for hail damage. Just one problem — there was no hailstorm.

Steven Pearson's Whirlpool refrigerator doesn't work and caused $4,200 in damage to his kitchen floor. Why won't Whirlpool respond or help?

Help! My Whirlpool refrigerator caused $4,200 in damage to my kitchen

January 19, 2024November 9, 2022 by Christopher Elliott

Is this car rental repair bill a scam?

January 17, 2024December 24, 2015 by Christopher Elliott

Brian Davidson receives a mysterious repair bill from Alamo after renting a car. Is this a real bill — or a scam?

Do I have to pay this late car rental damage claim?

December 4, 2015 by Christopher Elliott

Shawna Amella gets a bill from Hertz more than a year after her rental, even though the car she damaged has already been fixed. Does she still have to pay?

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