My bed from Ashley Furniture is missing a few parts. What should I do?
What’s wrong with Britt Lane’s bed? And why won’t Ashley Furniture fix it for her? She’s been sleeping on the floor since she ordered the furniture from the retailer.
CONSUMER COMPLAINTS
What’s the Booking.com refund process? The company took my money!
What is the Booking.com refund process, and how can you get a refund when the company makes a mistake? Here’s what to do.
Another surge in consumer complaints for February
February saw yet another surge in consumer complaints, with American Airlines, United Airlines and Expedia leading.
Don’t send that email until you’ve read this. Seriously, don’t.
Sometimes, the most effective emails are the ones you don’t send at all.
American Airlines still tops our complaints list, but here comes United
Our May complaint numbers are out and they show a tightening race between American Airlines, which has received them most complaints since we’ve been keeping lists, and United Airlines.