It was yet another surge in consumer complaints for February, with American Airlines, United Airlines and Expedia leading. Read more “Another surge in consumer complaints for February”
Tag: CONSUMER COMPLAINTS
Don’t send that email until you’ve read this. Seriously, don’t.
Sometimes, the most effective emails are the ones you don’t send at all. Read more “Don’t send that email until you’ve read this. Seriously, don’t.”
American Airlines still tops our complaints list, but here comes United
Our May complaint numbers are out and they show a tightening race between American Airlines, which has received them most complaints since we’ve been keeping lists, and United Airlines. Read more “American Airlines still tops our complaints list, but here comes United”
United Airlines complaints surge as April grievances lose altitude
April was a good news-bad news month for reader complaints. Our number of grievances fell to 291, the lowest level since February. But one company outperformed the group, and the reason is obvious. Read more “United Airlines complaints surge as April grievances lose altitude”