When Diane Gottlieb’s tour of Iraq is canceled, the tour operator offers her a voucher for a future trip. She wants a refund for her canceled tour. Can she get her $7,590 back?
After the price of Francis Clark’s Bosch dishwasher falls, Best Buy agrees to refund him $150. But now it won’t pay. What’s going on?
When David Tuttle’s Airbnb host moves him to a different rental, Airbnb offers to cover his hotel expenses. Where’s the money?
Will a big tour operator like Globus bend its rules to help an elderly customer? That’s what Joan Powell wants to know since she’s about to lose a $500 deposit.
When United Airlines cancels the last leg of Andy Wilson’s flight to Iceland, he must buy a new ticket. The airline blames a “desynchronization” — but will it cover his extra costs?
Matt Cleinman’s recent flights from Barcelona to Portland, Ore., did not go well. Actually, that’s an understatement. “It was easily the worst airline experience I’ve ever had,” he said after American Airlines left him stranded at the airport.
Find out how your vacation is destroying the planet and what you can do to make more sustainable choices.
Carnival bans a couple because it finds CBD mints in their backpack. Here’s what happened to them – and what it could mean for your next cruise.
Sue Maier’s sister sends her luggage to London, but UPS misses the delivery by a day. Can she get her money back for the shipping costs?
Mark Hartwig’s vacation rental in Montreal was “such a bizarre experience” that he has trouble putting into words.
