It’s often the most overlooked travel accessory — an afterthought to your itinerary that barely registers on your packing list. “How to find the best shoes for your summer trip”
Air travel can be a humiliating, dehumanizing and even torturous experience — at least according to my e-mail inbox.
Do you have the right to room on a plane?
If you answered “no,” you’re probably with the majority of American travelers. After all, airlines are private companies, and you always have the option of paying more for an upgraded seat, don’t you?
“Space wars are shifting to the human rights front”
Sometimes, airlines reveal their true feelings about you with a simple word or phrase.
“You’re not so special! The hidden messages of the airline industry”
They played by the rules, and lost. Now they want my help in righting a wrong.
“There were several events that made the trip less than enjoyable,” says Rod Mourant. “From our perspective, the most irritating were Delta’s attitude and their baggage policy. Through actual experience, we found out that Delta’s carry-on and checked baggage policies are a joke.”
“Delta Economy “Comfort” fell short — can we get a refund?”