How to find the best shoes for your summer trip

It’s often the most overlooked travel accessory — an afterthought to your itinerary that barely registers on your packing list. Read more “How to find the best shoes for your summer trip”

Comfort hacks for flights that cramp your style

Air travel can be a humiliating, dehumanizing and even torturous experience — at least according to my e-mail inbox.

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Space wars are shifting to the human rights front

Do you have the right to room on a plane?

If you answered “no,” you’re probably with the majority of American travelers. After all, airlines are private companies, and you always have the option of paying more for an upgraded seat, don’t you?
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You’re not so special! The hidden messages of the airline industry

Sometimes, airlines reveal their true feelings about you with a simple word or phrase.
Read more “You’re not so special! The hidden messages of the airline industry”

Delta Economy “Comfort” fell short — can we get a refund?

delta jetRod and Carol Mourant recently flew from Seattle to Miami on Delta Air Lines, and they didn’t like it. Amid their list of complaints is one that stuck, and made me wonder if maybe they had a case.

They played by the rules, and lost. Now they want my help in righting a wrong.

“There were several events that made the trip less than enjoyable,” says Rod Mourant. “From our perspective, the most irritating were Delta’s attitude and their baggage policy. Through actual experience, we found out that Delta’s carry-on and checked baggage policies are a joke.”
Read more “Delta Economy “Comfort” fell short — can we get a refund?”

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